- Playing Sport
- Travelling
- Work - Life Balance
Eric DOAN
Auckland,Auckland
Summary
Sales professional with a strong background in retail operations, customer service, and badminton sports products who is driven and customer-focused. Currently employed as a sales assistant at The Ace Badminton, where I oversee staff duties, handle customer inquiries, process email orders, drive sales, and keep an eye on store revenue and profitability. previously handled product sales, provided racket stringing services, checked inventory, and planned promotional events at the Counties Manukau Badminton Association. Known for strong communication skills in English, fast learning ability, excellent time management, and proficiency in Excel. proven capacity to support store operations, deliver excellent customer service, and foster business expansion.
Overview
4
4
years of professional experience
Work History
Work Study Student
The Ace Badminton Store
08.2025 - Current
- Contributed to increased sales by creating eye-catching visual merchandising displays in retail environments.
- Trained retail staff on cosmetic product knowledge, boosting employee confidence in selling strategies and recommendations.
- Assisted in the development of marketing materials for retail lending products, increasing awareness and generating leads.
- Managed retail accounts to maximize customer satisfaction, loyalty, and retention.
- Assisted pro shop staff with retail sales, ensuring accurate transactions and inventory control.
- Collaborated with team members to achieve high-performance results in a fast-paced retail setting.
Retail Sales Associate
Counties Manukau Badminton Association
04.2024 - 07.2025
- Assisted customers in identifying product needs and preferences, enhancing overall shopping satisfaction.
- Managed inventory levels by conducting regular stock counts and replenishing merchandise as needed.
- Engaged customers through friendly communication, fostering a welcoming store atmosphere.
- Demonstrated extensive product knowledge to answer customer inquiries and recommend suitable items.
- Processed sales transactions efficiently, contributing to a streamlined checkout experience.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
Laborer
Khe Giang Farm
05.2022 - 05.2023
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
- Assisted farmers with feeding and watering cows, sheep, goats, and pigs.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Improved farm efficiency through proper maintenance of farm equipment and machinery.
- Contributed to overall farm cleanliness by regularly removing debris from fields following harvests.
Education
Bachelor in Economics - Business
Massey University
Albany, NZ07-2025
Bachelor in Economics - Business
Vietnam National University of Agriculture
Hanoi, Vietnam12-2024
Skills
- Team collaboration
- Computer skills
- Customer service
- Flexible schedule
- Research and analysis
- MS office
- Critical reflection
- Email and telephone etiquette
- Microsoft Office Suite
- English fluency
- Event organization
- Event coordination
Interests
Timeline
Work Study Student
The Ace Badminton Store
08.2025 - Current
Retail Sales Associate
Counties Manukau Badminton Association
04.2024 - 07.2025
Laborer
Khe Giang Farm
05.2022 - 05.2023
Bachelor in Economics - Business
Massey University
Bachelor in Economics - Business
Vietnam National University of Agriculture