Dohyun Kim
Auckland,AUK
Summary
With 5 years experience in Wang Trading Korean Supermarket and 2 years in Daamso Korean Restaurant, I believe that I can deliver kind and helpful customer service to many customers, especially with Korean people.
As a Korean too, I can understand their demands easily and make them feel free to contact.
Overview
6
6
years of professional experience
Work History
Manager
Daamso Korean Restaurant
09.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sub Store Manager
Wang Trading
11.2018 - 08.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor's Degree - Business Management
NZIOS
Auckland CBD, NZ07-2018
Skills
- Customer service
- Positive attitude
- Time management
- Decision-making
- Verbal and written communication
- Operations management
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Manager
Daamso Korean Restaurant
09.2022 - Current
Sub Store Manager
Wang Trading
11.2018 - 08.2022
Bachelor's Degree - Business Management
NZIOS
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