Overview
Work History
Education
Skills
References
Timeline
Generic

Dolly Matusalem

Kimbolton,MWT

Overview

21
21
years of professional experience

Work History

Farm Assistant

Fiesta Bulb Marketing Ltd.
New Zealand, Palmerston North
03.2024 - 08.2024
  • Inspected agricultural products for quality control prior to packaging or shipping.
  • Coordinated activities between multiple departments within the organization.
  • Assisted in the planting and harvesting of crops, including yam, lily bulbs, daffodil bulbs, asparagus roots, peony roots, garlic, onion, shallot, and Dahlia tubers.
  • Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
  • Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
  • Harvested crops manually and with machinery, minimizing loss and damage.
  • Assisted in the planting, cultivating, and clearing the weeds.

Self Employed Farming Livestock

Dolly pig farm
Purok 15 Tugbok Mahayahay District Davao City, Davao City
04.2018 - 12.2023
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Designed medication and exercise plans for animals to optimize health.
  • Monitored animal health, administered vaccines and injections and took detailed notes on progress against wellness, behavioral, and breeding goals.
  • Monitored and guided livestock insemination practices to verify safety and humane treatment.
  • Treated minor injuries and ailments, contacting veterinarians to obtain treatment for animals with serious illnesses or injuries.

Cashier/waitress

Moi Nam Restaurant and Coffee Shop
Brunei Darussalam, Seria
10.2010 - 01.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Answered customer inquiries regarding store policies and procedures.
  • Resolved customer complaints professionally in accordance with company policy.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Used suggestive selling techniques to promote add-on sales.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer questions and provided store information.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find store items.
  • Counted and balanced cashier drawers.
  • Built and maintained productive relationships with employees.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Answered customers' questions and provided information on store procedures or policies.
  • Answered phone calls to assist customers with questions and orders.
  • Answered questions about menu items, ingredients, and pricing.
  • Replenished beverages when necessary.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Developed positive relationships with regular customers through friendly conversation.
  • Prepared checks accurately and processed payments promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Performed basic math calculations when computing bills for customers' meals.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Assisted in seating guests at tables or booths.
  • Processed payments accurately using cash registers or POS systems.
  • Provided accurate change for cash transactions using a cash register system.
  • Greeted customers and provided menus.
  • Organized take-out orders efficiently according to customer requests.
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Presented menus and answered questions regarding items.
  • Filled condiments and napkin containers during slack periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.

Cashier / Waitress

Foo Kim Seng Catering ServicesBru
Brunei Darussalam, Gadong
08.2005 - 09.2010
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Collected payments and provided accurate change.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find store items.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Followed company security procedures for handling large sums of money.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer inquiries regarding store policies and procedures.
  • Ensured compliance with all safety regulations within the store environment.

Tapper

M&S Dacon company
Purok 6 B Recodo Zamboanga City Philippines, Zamboanga City Philippines
05.2004 - 10.2004
  • Installed insulation board between studs prior to taping process.
  • Smoothed out excess joint compound with sandpaper after it had dried.
  • Cleaned up work area at end of each day, disposing of waste materials in appropriate containers.
  • Sanded down entire surface until smooth and even.
  • Mixed joint compounds according to manufacturer's instructions for best results.
  • Cut angles accurately into corners where two pieces of drywall meet.
  • Applied second layer of compound over taped joints, feathering the edges as necessary.
  • Inspected taping knives for any damage or wear, sharpening them when needed.
  • Used special tools such as putty knives, scrapers and power sanders as required.
  • Checked measurements twice before cutting drywall sheets to ensure accuracy.
  • Applied compound to wallboard joints using taping knife or hawk.
  • Installed fibre tape over joints in preparation for second coat of compound.
  • Filled gaps between boards with paper tape or mesh tape depending on size of gap.

Sardines Canning Assistance

Permex Producers & Exporters Corporation
Zone 8, Calle Fatima, 700,Ayala Zamboanga City Philippines, Zamboanga City Philippines
09.2003 - 02.2004
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Cut the fish head and put it into the sardine can.

Education

Computer Data Encoder -

Zamboanga Tech Institute
Ipil Zamboanga Sibugay Phil.
03-2002

High School Diploma -

Titay National High School
Titay Zamboanga Del Sur Phil.
03-2001

Elementary Graduated -

Titay Elementary School
Titay Zamboanga Del Sur Philippines
03-1997

Skills

  • Livestock management
  • Crop Harvesting
  • Farm Management
  • Crop Cultivation
  • Gardening and Landscaping
  • Transplantation understanding
  • Dependable and Hardworking
  • Animal care knowledge
  • Maintains crops
  • Greenhouse experience
  • Harvesting
  • Crop planting and fertilization
  • Stall Cleaning and Disinfecting
  • Livestock Operations
  • Harvesting Protocols
  • Complex Problem-Solving
  • Physical Stamina
  • Feed Distribution
  • Animal Care
  • Livestock care
  • Fertilizer Application
  • Organic farming
  • Animal Nutrition
  • Vaccination Administration
  • Crop Management
  • Pest Control
  • Horticulture knowledge
  • Harvesting techniques
  • Stock management
  • Disease Identification
  • Soil preparation
  • Chemical Application
  • Livestock Birthing and Insemination

References

References available upon request.

Timeline

Farm Assistant

Fiesta Bulb Marketing Ltd.
03.2024 - 08.2024

Self Employed Farming Livestock

Dolly pig farm
04.2018 - 12.2023

Cashier/waitress

Moi Nam Restaurant and Coffee Shop
10.2010 - 01.2017

Cashier / Waitress

Foo Kim Seng Catering ServicesBru
08.2005 - 09.2010

Tapper

M&S Dacon company
05.2004 - 10.2004

Sardines Canning Assistance

Permex Producers & Exporters Corporation
09.2003 - 02.2004

Computer Data Encoder -

Zamboanga Tech Institute

High School Diploma -

Titay National High School

Elementary Graduated -

Titay Elementary School

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Dolly Matusalem