Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Domani Goonewardene

Wellington,WGN

Summary

I am an adept leader and communicator with strong strategic and commercial acumen. I have a proven track record of collaboratively developing strategy across a board range of dynamic commercial situations, sharing the vision to secure commitment from stakeholder and providing effective leadership to achieve successful delivery of performance, improvement, project and strategy outcomes. I am highly motivated and thrive on over achieving and driving the business forward.


Accomplished Account Manager with a proven track record at Bp New Zealand, specializing in client management and sales strategy execution. Demonstrated success in contract negotiation and stakeholder engagements, enhancing customer centricity and achieving significant portfolio growth. Skilled in P&L management and forecasting, with a commitment to process excellence and promotional execution.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Aviation Account Manager New Zealand

Bp New Zealand
09.2022 - Current

Key Responsibilities

· Developing a wining growth strategy and plan to extract maximum value for and from customers

· Location management for regional NZ GA airport network

· Maximising pricing and portfolio management

· Working closely with Operations and Midstream/Commercial

· Grow gross profit within NZ portfolio

· Deliver Aviation offer to customer through the tender process

· Set and hold NZ targets

· Lead all aspects of customer interactions

· Strategy planning and implementation


Key Achievements




Dealer Account Lead

Bp New Zealand
05.2014 - 09.2022

Key Responsibilities

· Secure contracted, wholesale fuel volume for BP through the management and support of a portfolio of independent Dealer sites within a geographic region

· Grow portfolio volume through the facilitation of site improvements

· Ensure sites within the portfolio are operated in a safe manner, consistent with the requirements of BP’s Supply Agreement

· Provide effective business, fuel and retail support and guidance to the sites within the portfolio to enable their smooth and successful operation consistent with BP’s requirements.

· Provide management and mitigation of safety, financial and reputational risk within my portfolio of sites and provide assurance to the Dealer Manager for the same.

· Assist in the development and delivery of the Dealer channel strategy in line with BPNZ’s overall business strategy

· Assist in the delivery of the annual gross margin and volume plan for Dealer channel

· Assist in the resolution of health and safety issues as required

· Contribute to successful implementation of HSSE programs and initiatives

Key Achievements

· Successfully negotiating Supply Agreements coming up for renewal and retaining them in the BP network

· Building strong relationships with Dealers and key stakeholders internally and externally

· Improving compliance and visual standards across my portfolio

· Delivering on key projects

· Assisting Dealers with major developments (Raze and rebuilds, re-tanks, shop upgrades)

· Converting two Caltex sites to BP in a very short timeframe

Category Manager

Foodstuffs North Island
10.2012 - 03.2014
  • Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
  • Managed a diverse portfolio of products, ensuring optimal mix between high-margin items and cost-effective options for customers.
  • Monitored industry trends to identify new business opportunities and emerging product categories for expansion.
  • Reduced inventory costs through effective vendor negotiations and optimizing product assortments.


Key Achievements

· Improve relationships with key suppliers

· Joint business plans and execution with key suppliers

· Striving to grow category portfolio performance through cross category promotions, increase presence in mailer, initiating and supporting consumer promotions and developing a point of difference

· Delivering and maintaining SLOB results via networking with stores

· Store visits conducted with Key suppliers for all banners

· Effective core range and strategies delivered on time

· Delivering DIFOT results

· Initiating training for personal development; ACE Excel course and Beasty boy workshop

Attaining key suppliers to sign up for FSW terms of trade

Retail Manager

JR Duty Free
05.2010 - 09.2012
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.


Key Achievements

· Successful Change management through planning, sensitive implementation, consultation with and involvement of people

· Successfully driving and embedding the company culture through effective communication, training, outlining expectations and reward and recognition

· Succession planning for key roles developed within the business; 3rd in charge promoted to sales manager, sales assistant promoted to 3rd in charge, sales assistant promoted to specialist roles

· Successfully managed a complex store re fit programme whilst maintaining excellent customer service and sales results through high team motivation and loyalty.

· Confidently dealing with the Union

· Resilience in managing a fast pace and evolving environment

· Margin enhancement on key categories

· Financial targets delivered

· Stock loss minimized by introducing sound disciplines

· Merchandise and Presentation standards

· Consistent high customer service standards

Education

Bachelor of Commerce - Commercial Law, Human Resources And Management

Victoria University of Wellington
Wellington, NZ
05-2006

Skills

  • Client management
  • Account oversight
  • Sales strategy execution
  • Contract negotiation
  • Stakeholder engagements
  • P&L Management
  • Pricing optimisation
  • Customer centricity
  • Promotional execution
  • Time management and working autonomously
  • Process excellence
  • Forecasting and reporting

Certification

· EMA First Line management stage 1 and 2

ACE Excel Essential Skills v2007-2010

Toastmasters

Timeline

General Aviation Account Manager New Zealand

Bp New Zealand
09.2022 - Current

Dealer Account Lead

Bp New Zealand
05.2014 - 09.2022

Category Manager

Foodstuffs North Island
10.2012 - 03.2014

Retail Manager

JR Duty Free
05.2010 - 09.2012

Bachelor of Commerce - Commercial Law, Human Resources And Management

Victoria University of Wellington
Domani Goonewardene