Dominic Watson
Avondale,AUK
Summary
Accomplished professional with a proven track record at RV Super Center, enhancing online sales operations and customer satisfaction. Expert in backend inventory systems like D356 and adept at complex problem-solving, demonstrating exceptional time management and computer proficiency.
Overview
5
5
years of professional experience
Work History
Online Retail Assistant
RV Super Center
09.2023 - Current
- Used Backend systems to process sales, returns and online orders, fulfilling up to 50 online orders per day.
- Liaising with suppliers, sending purchase orders and dropship orders via phone and email.
- Answering queries via email, helping customers to choose correct products for their needs.
- Kept online stock levels accurate and assisted with stock takes when needed.
- Maintaining data integrity, ensuring that products listed online have up-to-date content and relevant specifications.
- Changing product pages to reflect promos and sales when they occur.
Picker Packer
Gilmours
02.2023 - 08.2023
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Picking orders efficiently, packaging between 900 - 1400 lines of product each week.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Assisted with training new team members
Machine Operator Supervisor
Amorini
01.2022 - 02.2023
- Implemented lean manufacturing principles, leading to significant reductions in waste and downtime.
- Conducted regular safety audits of workspaces and equipment, identifying potential hazards promptly and taking corrective action when necessary.
- Reduced downtime with proactive maintenance scheduling and equipment monitoring.
- Managed and assisted team members to ensure healthy, friendly yet productive working environments.
Machine Operator
Amorini
08.2021 - 01.2022
- Followed detailed instructions to operate machines such as beam saws, edgebanders and CNC drills.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Mail Officer
NZ Post
03.2019 - 08.2021
- Organising and sorting mail and courier packages efficiently, preparing them for daily delivery.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Education
High School Diploma -
Palmerston North Boys' High School
Palmerston North, NZ12.2018
Skills
- Customer Assistance
- POS System Operation
- Complex Problem-Solving
- Order and payment Processing
- Computer Proficiency and Microsoft Office
- Inventory Management
- Documentation And Reporting
- Backend inventory and financial systems such as D356
- Time Management
References
Dee Gibson
Online Retail Supervisor
RV Super Centre
021 652 805
Malcolm Trow
Pick-Packer Team Supervisor
Gilmour's, Palmerston North
027 305 7082
Timeline
Online Retail Assistant
RV Super Center
09.2023 - Current
Picker Packer
Gilmours
02.2023 - 08.2023
Machine Operator Supervisor
Amorini
01.2022 - 02.2023
Machine Operator
Amorini
08.2021 - 01.2022
Mail Officer
NZ Post
03.2019 - 08.2021
High School Diploma -
Palmerston North Boys' High School
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