Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Don Hira

Don Hira

Upper Hutt,Trentham
The definition of insanity is doing the same thing over and over and expecting different results.
Albert Einstein:

Summary

As an experienced Sales Executive Manager / Business Development Manager with all round knowledge of a range of industries including Pastoral, Telecommunications and IT&T Solutions, now seeking a role to ensure a company capitalizes on its profile and continues to increase its profit. With over 20 years’ experience working with small to multinational corporate businesses, it is my goal to secure a senior position. It has always been my desire to see stakeholders and client’s expectations exceeded by providing outstanding customer service, therefore building strong profitable relationships.

Commendations:

"Don is an amazing person, with a strong mission for seeing people advance and progress further in their lives. He is genuine, thought-provoking and someone who I see as a real leader in the national career industry.

Don organizes projects very well, is genuinely engaging with his team and clients, is innovative and always ensures he gives 100%.” – Tom O’Neil (Award Winning Motivational Speaker and International Author)

“Don is dedicated to finding the right solution for his clients.” - Sarah McMurray (Technical Director at GTB IT Solutions Ltd) “Don is a positive, switched on, people person. In my dealings with Don, I found him to be upfront, honest and very competent. I do not hesitate to recommend him to perspective clients and employers.” – Karl Smith (Technology Manager)

Achievements / Skills SENZ became number 1 performing provider for the Wellington region due to my business development of the unit in just over 18 months Exceeding KPI’s and targets.

Achieved top sales performance (Telecom - number 1 sales in Wellington Team, Vodafone - 3rd Top Sales performer in Lower North Island - numerous sales targets exceeded.

Mister Minute - Most Improved sales in Australasia - 400% increased turnover)

Ability to think outside the square and create opportunity where there seems none Ability to discover people's strengths, gifts and encourage their development Strengths and Attributes High level of integrity IT literacy – MS Suite (Word, Excel, Power Point) Outlook, MYOB, CRM’s, Databases Excellent communication skills both written and oral Experienced presenter, trainer and public speaker Analytical ability to provide solutions Personable approach to developing relationships

Overview

21
21
years of professional experience

Work History

Director

The Top Painter
01.2019 - Current
  • Monitored and coordinated workflows to optimize resources.
  • Painting and decorating within residential and commercial industry.
  • Quoting, pricing and negotiations of each clients project.
  • Budgeting.
  • Training and management of new staff.
  • Website development.
  • Sales and marketing of services.
  • Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.

Quality & Systems Manager

Safe Places For Children
10.2015 - 01.2019
  • Ensure high quality care from staff is undertaken
  • Training and development of staff
  • Auditing of all compliance and operations
  • Client liaison both regionally with external stakeholders
  • Debriefing with staff involved in high level stress
  • Ensured licensing and organisation standards were always met
  • Scheduled and managed internal and supplier-based audits to verify compliance with document control procedures.

Account Manager

Destiny Holdings Investments, DHI
02.2014 - 08.2014
  • Quality control and qualifying all prospective clients for the company
  • Confirmation and scheduling appointments for consultants to explain our investment strategies for residential investment properties
  • Educated clients on new products or services to increase customer engagement with brand.

Employment Adviser

Epic Employment Services
01.2013 - 02.2014
  • Responsible for the delivery of job placements and support services for people who may be disadvantaged
  • The focus of this service is to assist people to move to open employment that will enhance their social role in the community
  • Specializing in marketing to Employers and promotion of our service

Employment Coach

Equippers - SENZ Training & Employment Services
07.2011 - 07.2013
  • SENZ - Start-up of new branch and responsible for new contract to Ministry of Social Development Wellington
  • Provided coaching and mentoring to clients
  • Networking and building new relationships with key government agencies
  • Personally involved in assisting more than 100 clients to gain fulltime employment therefore saving NZ government in excess of $1.45 million
  • Training and mentoring clients to secure full-time employment and further their careers
  • Specialising in recruitment and networking of business relationships.

Funding Co-ordinator

Equippers Church
01.2011 - 07.2011
  • Secured several major grants / fundraising through local government agencies
  • Coordinated Christmas in The Park 2011 Otaki NZ (900 visitors)
  • Networking and building relationships with key government agencies
  • Responsible for growth, development and funding

Camp Leader / Abseil Instructor

Forest Lakes Camping And Conference Centre
09.2010 - 01.2011
  • Led groups of children safely through variety of camp activities.
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.

Key Account Manager

Vodafone
02.2006 - 08.2010
  • Achieved number 3 top sales in new mobile for Central Region
  • Acquisition of Telecom’s largest client on the Kapiti Coast
  • Responsible for growth and development of Kapiti Coast’s telecommunication business for Vodafone unit
  • Built and maintained strong client relationships to drive business growth.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.

Key Account Manager

Telecom Network Solutions Private
01.2005 - 01.2006
  • Worked on Telecom’s number one corporate account, responsible for acquiring and promoting new customers (500+) to mobile network – Channel Super Achievers awarded
  • Built and maintained strong client relationships to drive business growth.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Consistently achieved top 10 sales people (Nationwide) for monthly targets set
  • Supervision and training of new sales staff in product knowledge, customer service and sales processes

Customer Service Relationship Manager / Area Manager

EAP Services / Life Care Consultants Ltd
01.2003 - 12.2004
  • Responsible for business development of national business, acquiring four major contracts: IRD, National Bank, Westpac and Customs
  • Facilitated first aid training services and conducted health and safety workshops
  • Conducted health and safety audits and assessments
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Education

Tawa College, Tawa, NZ

University Entrance

Sales Success Unleashed, VF Solutions 1 And 2 -

Vodafone

Telecom

Telecom – Sales and Developmental training

Lifecare Consultants, Hamilton, WKO

First Aid Trainer and Presenter Course

David Foreman

Time management

Landmark Education

Communication Courses I and II

Toastmasters

‘A Matter of Speaking’

NZ Rugby Union

Small Blacks Coaching Courses

Skills

  • Verbal and Written Communication
  • Charismatic Leader
  • People Management
  • Organizational Development
  • Crisis Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Director - The Top Painter
01.2019 - Current
Quality & Systems Manager - Safe Places For Children
10.2015 - 01.2019
Account Manager - Destiny Holdings Investments, DHI
02.2014 - 08.2014
Employment Adviser - Epic Employment Services
01.2013 - 02.2014
Employment Coach - Equippers - SENZ Training & Employment Services
07.2011 - 07.2013
Funding Co-ordinator - Equippers Church
01.2011 - 07.2011
Camp Leader / Abseil Instructor - Forest Lakes Camping And Conference Centre
09.2010 - 01.2011
Key Account Manager - Vodafone
02.2006 - 08.2010
Key Account Manager - Telecom Network Solutions Private
01.2005 - 01.2006
Customer Service Relationship Manager / Area Manager - EAP Services / Life Care Consultants Ltd
01.2003 - 12.2004
Tawa College - ,
Vodafone - Sales Success Unleashed, VF Solutions 1 And 2,
Telecom - ,
Lifecare Consultants - ,
David Foreman - ,
Landmark Education - ,
Toastmasters - ,
NZ Rugby Union - ,
Don Hira