Summary
Overview
Work History
Skills
References
Timeline
Generic

Don Makalena

Waitakere CITY,AUK

Summary

Positive Operations co ordinator with an optimistic attitude with both property, facilities and people management experience. Experienced in managing large scale teams as well as large sites portfolios such as Sky City and NZICC parking facilities. I am currently open to explore opportunities that will help with my career progression.

"Life is like a bus ride, there are many or few stops, however the journey continues." -Don Makalena

Overview

10
10
years of professional experience

Work History

C.I.T Supervisor

  • Led and trained staff for secure transit of bulk cash

Shopping Mall Security Supervisor

  • Oversaw a large security team conducting customer services and security duties

Parking Operations coordinator

Macquarie (MPF)
Sky City
Aug.2019 - Jan.2024
  • Staff rostering/scheduling, payroll approvals, staff management and overseeing general parking operations and projects

Lead Technician

SKYCITY
Auckland
01.2016 - 08.2019
  • Staff management, rectifying hardware errors in barrier arms and pay machines, cash handling.

Technician

Big Blue
01.2012 - 01.2016
  • Installing water coolers and company logistics

Part-time Technician

SKYCITY
01.2009 - 01.2012
  • Servicing parking machines, customer service, cash handling

Serviced ATM Technician

CHUBB security
01.2000 - 01.2009
  • Serviced ATM machines for major Bank corporations

Skills

  • Leadership
  • Rostering
  • Staff management (25 direct reports)
  • Project management
  • Health and safety
  • Staff recruitment
  • Payroll approvals/adjustments
  • Invoice payments
  • Aptitude in hardware and software technology
  • Standard PC skills which include Microsoft word, Excel, Outlook and Visual comms
  • Customer service
  • Staff training
  • EOM reports- written and verbal skills
  • Customer/Client service skills
  • Full driver's license
  • Mergers and Acquisitions

References

References available upon request

Timeline

Parking Operations coordinator

Macquarie (MPF)
Aug.2019 - Jan.2024

Lead Technician

SKYCITY
01.2016 - 08.2019

Technician

Big Blue
01.2012 - 01.2016

Part-time Technician

SKYCITY
01.2009 - 01.2012

Serviced ATM Technician

CHUBB security
01.2000 - 01.2009

C.I.T Supervisor

Shopping Mall Security Supervisor

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Don Makalena