Donné McPartland
Hamilton Fairview Downs,Waikato
Summary
Proven Accounts Manager at Narlo Builders Limited, adept in cash flow management and fostering client relationships, significantly improved financial reporting and operational efficiency. Leveraged customer service excellence at Farmers Trading Company to drive sales growth and brand awareness. Skilled in account reconciliation and networking, consistently achieving and surpassing sales goals.
Overview
15
15
years of professional experience
Work History
Accounts Manager
Narlo Builders Limited
07.2019 - Current
- Managed payroll operations for team of 5 employees.
- Generated financial and operational reports to assist management with business strategy.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up.
Cosmetic Counter Manager
Farmers Trading Company
06.2009 - 07.2018
- Provided exceptional customer service by maintaining excellent relationships with customers in turn having a large client base.
- Researched and assessed new products to develop effective merchandising and promotion plans.
- Implemented visual merchandising standards, resulting in an attractive and organized cosmetic counter display.
- Coordinated successful product launches by collaborating closely with marketing teams on promotional materials and event logistics.
- Assessed client needs through active listening and targeted questioning, recommending suitable products accordingly.
- Introduced initiatives and sales strategies to exceed goals.
- Planned and prepared for special events, adjusting inventory to achieve smooth, efficient operations.
- Gathered and analyzed sales and performance data to set and strategize on departmental goals.
- Collaborated with store management to develop marketing strategies for promoting new cosmetic lines.
- Achieved sales goals consistently by employing effective selling techniques and product knowledge expertise.
- Enhanced customer satisfaction by providing personalized consultations and product recommendations.
- Trained and supported cosmetic counter team members, emphasizing company policies, product knowledge, and departmental goals across staff.
- Organized in-store events to showcase new products, driving sales growth and increased brand awareness.
- Ranked among top sales performers, to attend yearly conferences.
Education
NCEA Level 1
Fairfield College
Hamilton, WKO04.2006
National Certificate in Body Therapy Level 5
The College of Beauty Therapy
Hamilton, WKO02.2010
National Certificate in Beauty Services Level 4
The College of Beauty Therapy
Hamilton, WKO07.2009
National Certificate in Nail Technology Level 4
The College of Beauty Therapy
Hamilton, WKO07.2009
Skills
- Account Management
- Cash Flow Management
- Invoicing
- Accounts receivable management
- Payroll Processing
- Payroll Management
- Account Reconciliation
- Customer Service
- Goal-Oriented
- Client Relations
- Client Relationship Building
- Database Management
- Networking skills
Accomplishments
Lancome Business Manager of the Year-NZ wide 2016
Timeline
Accounts Manager
Narlo Builders Limited
07.2019 - Current
Cosmetic Counter Manager
Farmers Trading Company
06.2009 - 07.2018
NCEA Level 1
Fairfield College
National Certificate in Body Therapy Level 5
The College of Beauty Therapy
National Certificate in Beauty Services Level 4
The College of Beauty Therapy
National Certificate in Nail Technology Level 4
The College of Beauty Therapy
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