Donna Barakat
Ngaruawahia,Waikato
Summary
Systems Manager skilled at troubleshooting and resolving system problems in order to maintain maximum business productivity. Good at integrating information from different data centres. Solid understanding of both hardware and software components. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Adept at delivering process improvements that increase efficiencies and performance. Organized and articulate with excellent troubleshooting abilities.
Overview
39
39
years of professional experience
Work History
Payable Systems Manager
Genesis Energy Ltd
09.2019 - Current
- System Administrator Coupa P2P system
- Recommend system improvements to management and staff
- Keep computer systems operating at optimal performance levels.
- Respond to incidents quickly, troubleshot problems and correct faults.
- Provided remote troubleshooting and support for users.
- Maintained positive customer relations by addressing problems head-on
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Accountant
Genesis Energy Ltd
04.2010 - 09.2019
- Worked as part of the project team implementing P2P system.
- Headed accounts payable team leading through improvement changes
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Prepared and filed tax forms
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Provided journal entries and performed accounting on accrual basis.
- Used accounting software to issue tax returns and prepare consolidated reports.
Settlements Technician
Genesis Energy Ltd
03.2006 - 04.2010
- Maintained compliance with regulatory standards
- Submission of Electricity Generation in a timely manner according to the Electricity Authority Regulations
- Accounts Receivable transaction entry
- Responded to customer inquiries and provided detailed account information.
- Identified and contacted customers with overdue accounts to address payment status.
- Maintained accurate records of customer accounts and payments.
- Processed debtor payments and updated accounts to reflect new balance.
Office Manager/Payroll
United Group Rail Ltd
05.2004 - 03.2006
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated accounts payable functions and improved workflow for 4 staff members.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Created new hire and termination documents for payroll.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
- Developed professional relationships with internal and external clients to encourage open communication and feedback.
Plant Accountant
AFFCO New Zealand Ltd - Horotiu Plant
03.2001 - 04.2004
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Maintained integrity of general ledger and chart of accounts.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Modelled spreadsheets to calculate yield processing on daily basis
Office Manager
AFFCO New Zealand Ltd - Horotiu Plant
04.1999 - 03.2001
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established team priorities, maintained schedules and monitored performance.
- Delivered performance reviews, recommending additional training or advancements.
Payroll Administrator
AFFCO New Zealand Ltd - Horotiu Plant
08.1997 - 03.1999
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Managed employee records on database to maintain accuracy and updated information.
Customer Services Officer
Roger Dickie NZ Ltd
02.1996 - 07.1997
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
Sales Representative
Footlab Pacific Ltd
05.1995 - 01.1996
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Personal Assistant
Footlab Pacific
07.1994 - 05.1995
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Displayed absolute discretion at handling confidential information.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Attended meetings, took notes and tracked action items.
- Maintained strict confidentiality of all payroll information and records.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Payroll System Administrator/Payroll Clerk
Good Health Whanganui
07.1988 - 06.1994
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Maintained strict confidentiality of all payroll information and records.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Collaborated with human resources and other departments to confirm payroll accuracy.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Completed payroll accurately and timely to meet employee expectations.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Completed upgrades as required
Office Junior
Treadwell Gordon & Co, Barristers & Solicitors
04.1985 - 06.1988
- Received and processed payments, updated accounts and issued receipts.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Education
No Degree - Coupa Administrator Course
Coupa University
Coupa University OnlineDiploma in Business Studies - Accounting
University of Waikato
Hamilton, NZBachelor of Management Studies - Accounting
University of Waikato
Hamilton, NZNo Degree - Microsoft
Online
Skills
- Customer Service
- Interpersonal Communication
- Team Management
- Problem-Solving
- Organization and Time Management
- Analytical Thinking
- Computer Skills
Family
I have a partner and daughter whom I love spending time with travelling
Motorcycling
My partner and I like to take our motorcycles out on sunny days and ride around the countryside
Animals
We have two dogs, two cats and two ponies that keep us busy
Additional Information
Referees:
Mrs Rachel McKay
Finance Operations Manager, Genesis Energy
Mobile: +64 21 1888 491
Mrs Aileen Garnett
ESG Reporting Manager, Genesis Energy
Mobile: +64 21 412 059
Timeline
Payable Systems Manager
Genesis Energy Ltd
09.2019 - Current
Accountant
Genesis Energy Ltd
04.2010 - 09.2019
Settlements Technician
Genesis Energy Ltd
03.2006 - 04.2010
Office Manager/Payroll
United Group Rail Ltd
05.2004 - 03.2006
Plant Accountant
AFFCO New Zealand Ltd - Horotiu Plant
03.2001 - 04.2004
Office Manager
AFFCO New Zealand Ltd - Horotiu Plant
04.1999 - 03.2001
Payroll Administrator
AFFCO New Zealand Ltd - Horotiu Plant
08.1997 - 03.1999
Customer Services Officer
Roger Dickie NZ Ltd
02.1996 - 07.1997
Sales Representative
Footlab Pacific Ltd
05.1995 - 01.1996
Personal Assistant
Footlab Pacific
07.1994 - 05.1995
Payroll System Administrator/Payroll Clerk
Good Health Whanganui
07.1988 - 06.1994
Office Junior
Treadwell Gordon & Co, Barristers & Solicitors
04.1985 - 06.1988
No Degree - Coupa Administrator Course
Coupa University
Diploma in Business Studies - Accounting
University of Waikato
Bachelor of Management Studies - Accounting
University of Waikato
No Degree - Microsoft
Online
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