Donna Beazley

• Operated weighbridge systems to accurately record vehicle weights and ensure compliance with regulations.
• Monitored traffic flow and coordinated vehicle entry and exit to optimize efficiency on-site.
• Conducted routine inspections and maintenance of weighbridge equipment to ensure operational integrity.
• Training of new staff, with an induction for health & safety of our site, just to name a few of my duties.

As a weigh-bridge administrator I play a crucial role in managing our logistics operations and ensuring the integrity of our data within the weigh-bridge platform. My core responsibilities include overseeing data entry coordinating with various systems and maintaining clear communication with suppliers and clients.

One of my primary functions is data management. I ensure that all records are accurate and up to date which is essential for effective decision-making poster additional I troubleshoot any issues that arise within the system providing timely solutions to enhance our operational efficiency.

My technical proficiency with the weighbridge software allows me to leverage its futures for data for better data analyst. I regularly analyse data to identify trends and suggest improvements in our progresses. Strong interpersonal skills are also vital in my role as I collaborate closely with team members and stakeholders to achieve our common goals.

The impact of my work is evident in the increase of efficiency of our operations. For instance, by implementing new data tracking method, we reduce processing time by 20% contributing significantly to our bottom line. Ultimately, my commitment to continuous improvement in proactive problem solving helps support our organisations objective such as enhancing customer satisfaction and reducing costs.

In summary I am dedicated to ensuring that our weighbridge systems run smoothly and efficiently contribute to our overall business success.

Systems I work with every day,

JD Edwards EnterpriseOne/Production 9.1

Weigh-Trax,

GVR Files.

• The Weighbridge Administrator will work as part of the Green Vision Recycling team to Operate the weighbridge delivery and receipting processes and co-ordinate the loading and tipping of trucks, both Downer and external customers.
• Fulfil the administration duties associated with the operation of the weighbridge
• Complete administration tasks associated with the Green Vision Business, such as raising and receipting orders, processing sales data and similar responsibilities
• Manage the processing of trucks across the weighbridge using the nominated systems and processes.
• Provide frontline reception service to clients and visitors. (Face to Face)
• Monitor and distribute all incoming and outgoing mail. Arrange courier service, track outgoing items, and monitor standard of performance of courier company.
• Provide Field staff and colleagues with Purchase Orders as required.
• Maintain an efficient filing system. Provide other administrative support duties as required.
• Processing purchase orders and goods receipting. Undertaking transaction analysis for projects and work orders in JD Edwards to assist the analyst of the business in month end reporting.
• Accommodate urgent repairs with technician for clients’ needs. We will schedule within the hour of call and reschedule jobs that may not be of urgences. However, we do endeavour to keep all work done on the day if possible.
• Scheduling another side of technicians x 4 to check all equipment that clients have had in the homes for some time or have been given due to their accidents. These come with warrants which out technician check over, whether it be for warrants renewal or overdue, if equipment is needing a repair, we then schedule job over to the repair team.
• Schedule our repair team to meet up with Practitioner nurse to have equipment, modified rightly for client’s needs.
• Answer telephone calls efficiently & provide the caller with appropriate information or advice.
• Attend and participate relevant product and training.
• Perform any other set task /or project as requested by the Repairs Team Leader or Senior Manager.

• Providing Disability and Mobility Products – working to support solutions for people with disabilities and injuries by providing quality equipment and modifications to help them lead better lives.
• Coordinated scheduling of customer service appointments to optimize resource allocation and improve service delivery.
• We work along ACC, Ministry of Health, Whaikaha (Ministry of Disabled People)
• We support you to get the solutions you need to manage your disability or injury. We do this by working with you and your support team to identify the equipment and modifications you need to better manage the tasks you do each day and organise for these solutions to be provided.
• Record detailed customer interactions within all computer programmes of inquiries, issues, comments as well as actions taken.
• Obtain relevant information to assess issues/queries, ensuring that appropriate action is carried out.
• Resolve customer issues/queries with respect/empathy and understanding.
• Answering emails according as per clients, Acc, and Ministry of Health
• Scheduling repair technician team, (5) their daily schedule with client’s equipment’s for repairs in a timely manner.
• Scheduling technicians, repair work, 2 days ahead of time, unless, urgent comes upon us on the day, which then will become a priority
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Flight Attendant:

With all airlines, you will meet and greet passengers

Pre-flight duties: These include checking safety equipment, ensuring the cabin is clean and tidy, and reviewing the passenger manifest.
During flight duties: Other duties include:
Safety demonstrations: Clearly explaining safety procedures to passengers, including the use of seatbelts, oxygen masks, and emergency exits.
Passenger service: Assisting passengers with their needs, such as serving food and beverages, providing blankets and pillows, and answering questions.
Security: Monitoring the cabin for any suspicious activity or safety concerns.
Emergency response: Handling any emergencies that may arise during the flight, such as medical emergencies or security threats. This requires quick thinking and the ability to follow emergency procedures precisely.
Maintaining cabin cleanliness: Keeping the cabin tidy and clean throughout the flight.
post-flight duties: After landing, flight attendants help passengers disembark, restock supplies, and complete necessary paperwork. They also report any issues or incidents that occurred during the flight.
Other duties: These can vary depending on the airline and the specific flight. They may include:
Handling special needs passengers: Assisting passengers with disabilities or other special needs.
Managing passenger complaints: Resolving passenger complaints in a professional and courteous manner.

When disembarking, we make sure that the passengers enjoyed their flight with crew and the airline.

Customer Service Agent

• Check-in and boarding: Assisting passengers with check-in procedures, issuing boarding passes, and directing passengers to the correct gates. This often involves dealing with baggage, including checking in luggage and handling special baggage requests.
• Information and assistance: Providing passengers with information about flights, airport facilities, and transportation options. This includes answering questions about delays, cancellations, and gate changes, as well as offering directions and assistance to those who need it.
• Problem resolution: Addressing passenger concerns and complaints and finding solutions to problems that may arise. This could involve anything from lost luggage to missed connections. Effective communication and problem-solving skills are essential.
• Handling special needs passengers: Assisting passengers with disabilities or other special needs, ensuring they have the support they require throughout their journey.
• Gate management: (Depending on the role) Overseeing the boarding process at the gate, assisting passengers with boarding and ensuring a smooth and efficient boarding process.
• Administrative tasks: Completing paperwork, updating passenger records, and managing communication between different airport departments.
• Security: While not directly security personnel, they assist in maintaining a safe environment by reporting suspicious activity and adhering to security protocols.
• Customer relations: Maintaining a positive and helpful attitude towards passengers, even under pressure. This requires patience, empathy, and excellent communication skills.