Donna Dance
Tauranga,BOP
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Balloon Artist/ Children's Entertainer
Self Employed
Brookfield, Tauranga
01.2011 - Current
- Designed and crafted balloon sculptures and decorations for a variety of events including birthday parties, weddings, and corporate functions.
- Assisted customers in selecting suitable balloon designs and colors according to their event theme.
- Continually updated knowledge of balloon decorating techniques through attending continuing education classes and seminars.
- Developed creative solutions for complex design challenges utilizing advanced balloon artistry techniques.
- Demonstrated excellent customer service skills when interacting with clients throughout their event experience.
- Organized and managed events for children, including birthday parties and other special occasions.
- Developed engaging activities to entertain children, such as storytelling, puppet shows, magic tricks, and music.
- Interacted with parents to discuss their child's needs and preferences for an event or show.
- Managed customer service inquiries from potential clients regarding booking availability and pricing information.
Curtain and Blind Installer/Office Administrator
Self Employed
Brookfield, Tauranga
01.2008 - Current
- Performed precise measurements and calculations to guarantee accurate installation of blinds.
- Identified and resolved any issues with existing or new installations.
- Inspected finished product for quality assurance before handing off to customer.
- Provided instruction on how to use the window covering hardware correctly.
- Maintained records of all jobs completed in order to track progress and keep accurate records.
- Worked closely with vendors in order to obtain necessary supplies needed for each job.
- Communicated effectively with clients regarding project timelines and expectations.
- Followed all company policies relating to safety procedures while working at customer sites.
- Utilized problem solving skills when dealing with unexpected issues that arose during installation processes.
- Organized and maintained filing systems, including electronic databases and records.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Processed invoices on a timely basis according to established procedures.
- Performed clerical duties such as photocopying, faxing and scanning documents.
Sales Representative
Harvey Furnishings
Tauranga, Tauranga
05.2005 - 01.2007
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Attended industry events such as conferences, seminars.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
- Answered inquiries from prospective customers regarding features of products and services offered.
Sales Representative
New Zealand Window Shades
Christchurch, Christchurch
04.2004 - 01.2005
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Attended industry events such as conferences, seminars.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Retail Worker
The Greek Recipe
Christchurch, Christchurch
01.2003 - 04.2004
- Maintained an organized store environment by restocking shelves and organizing displays.
- Greeted customers, identified their needs and provided assistance with product selection.
- Operated cash register to process payments from customers accurately and efficiently.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Evaluated quality of products received from suppliers prior to being used in meal preparation.
- Implemented portion control measures during meal preparation process.
- Planned, coordinated, and executed menu items for daily operations.
- Ensured compliance with local health regulations while preparing meals.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Education
Certified Balloon Artist - Art Education
QBN
Brisbane Australia03-2014
Pre Trade Painting And Decorating
Christchurch Polytechnic
Christchurch05-2003
Certificate in Bar Tending - Bar Tending
Express Train
Perth Australia09-2002
Beauty Thearpy
Perth College of Beauty Therapy
Perth Australia08-2001
Pre Trade Furniture And Joinery - Furniture Design And Manufacturing
Christchurch Polytech
Christchurch, NZ06-1992
High School Diploma -
Linwood College
Christchurch, NZ01-1991
Skills
- Marketing abilities
- Customer Engagement
- Social Media Promotion
- Salesmanship
- Innovative thinking
- Child-Friendly Approach
- Event Planning and Promotion
- Adaptability and Flexibility
- Professionalism
- Self Motivation
- Time management abilities
- Attention to Detail
- Appointment Scheduling
- Reliability
- Interpersonal Skills
- Organizational Skills
Affiliations
- Gardening
- Reading
- Badminton
- Quiz Nights
- Ten Pin Bowling
Accomplishments
- Oz Jam Ambassador 2014,2018
- Jeffery Hayes Scholarship winner for OZ Jam 2015
- Face TV Entertainer of the Year - Best Novelty Act 2016 Award Winner
Websites
References
References available upon request.
Timeline
Balloon Artist/ Children's Entertainer
Self Employed
01.2011 - Current
Curtain and Blind Installer/Office Administrator
Self Employed
01.2008 - Current
Sales Representative
Harvey Furnishings
05.2005 - 01.2007
Sales Representative
New Zealand Window Shades
04.2004 - 01.2005
Retail Worker
The Greek Recipe
01.2003 - 04.2004
Certified Balloon Artist - Art Education
QBN
Pre Trade Painting And Decorating
Christchurch Polytechnic
Certificate in Bar Tending - Bar Tending
Express Train
Beauty Thearpy
Perth College of Beauty Therapy
Pre Trade Furniture And Joinery - Furniture Design And Manufacturing
Christchurch Polytech
High School Diploma -
Linwood College
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