Donna Robson
Summary
A capable, credible professional who is a highly motivated, experienced project professional and Team Manager who gets the job done. A logical thinker who is passionate about project delivery, and achieve success in a systematic, determined and organized manner. Readily accepts assigned responsibilities and works proactively with clients and teams. Resolving problems with a proven record of delivering fit for purpose projects on time and to budget. Proven background in leading successful projects, building teams, and internal and external relationships.
Overview
18
18
years of professional experience
Work History
Manager SDI Business Project
MBIE Immigration New Zealand
03.2022 - Current
- Support senior leadership to achieve strategic outcomes.
- Provided leadership, direction, and support for project success and team reinforcement during organizational transformation periods.
- Support business-led change initiatives and projects, which fall under the responsibility of the INZ Business Projects team.
- Efficiently managed cost centre budgets.
- Established an inclusive and supportive work environment that valued, empowered, and motivated the Business Projects team
- Establish performance and behavior expectations that meet MBIE project governance.
- Develop a collaborative approach to problem-solving and shared ownership of solutions.
- · Drive capability maturity across the project’s delivery activity, ensuring methodologies, (lifecycle process and tools) are fit for purpose, and opportunities for ongoing improvement are identified
Workstream Lead
MBIE Immigration New Zealand
11.2019 - 03.2022
- Managed resource planning, recruitment selection assessment, and onboarding/transitions for effective operations.
- Support planning, estimation, coordination, and project delivery following INZ Project Office and MBIE standards.
- Developed and mentored project team, resulting in multiple members transitioning to new roles both within the organization and externally
- Build and develop successful relationships with a range of internal stakeholders.
- Coached, mentored, and trained team members to improve their job performance.
Project Manager, Programme Support Analyst
Previous
10.2006 - 12.2019
- Adapted and able to use new project management methodologies.
- Established and oversaw databases for tracking programme activities.
- Managed vendor Statement of Works and invoices
- Successfully forecasted project budgets.
- ·Created a delivery process for project funding requests under $100,000. The new process ensured that the scope is clearly defined, understanding the cost of delivery, and then managing the workstream to successful completion.
- Awarded the 'Being Your Best Award,' recognized twice for my role as a key conduit between technical delivery and the reporting/governance functions.
- Awarded the 'Being Your Best Award' for successfully managing a large-scale infrastructure upgrade in multiple call center sites and Telecom systems
- Developed a business case and delivered contact center systems upgrades and Mail Server updates.
- Led cross-functional teams as a subject matter expert and mentor for Internal Voice and Data networks Project Managers and Project Coordinators.
- Built and developed successful client relationships with a range of internal and external stakeholders.
- Storage and Backup Capacity refresh - Installation of new hardware/virtual server providing additional capacity, including application software.
- Experience with hardware and software upgrades relating to SQL server, Active Directory, ACS, and Remote Access. Includes defining project scope, resource requirements, cost to deliver, design, hardware purchases, and ongoing vendor support.
- Experience delivering security firewall consolidation and traffic migration.
- Assisted in the development of project plans, timelines, and objectives.
Education
.....
Skills
- Complex Problem-Solving
- Verbal and Written communication
- Project scope development
- Project scope analysis
- Budgeting and forecasting
- Agile Methodology
- Strategic Planning
- Financial Management
- Project Management
- Staff Training and Development
- Team Leadership
- Stakeholder Management
- Coaching and Mentoring
- Project Team Collaboration
- Project plans and reports
- Certified Project Management Professional
- Agile project management
- Project Team Leadership
- Project measurements
Timeline
Manager SDI Business Project
MBIE Immigration New Zealand
03.2022 - Current
Workstream Lead
MBIE Immigration New Zealand
11.2019 - 03.2022
Project Manager, Programme Support Analyst
Previous
10.2006 - 12.2019
.....
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