Donna Tepu

• Maintained cleanliness and organization in guest rooms and common areas.
• Utilized cleaning chemicals and equipment safely according to company standards.
• Reported maintenance issues to ensure timely resolution of facility concerns.
• Followed daily cleaning schedules to ensure efficient time management.
• Communicated effectively with guests to address their cleaning requests promptly.

• Conducted thorough inspections of properties before guest arrivals.
• Maintained cleanliness and organization of guest accommodations.
• Utilized eco-friendly cleaning supplies to enhance guest experience.

• Led daily operations to ensure smooth guest experiences on the island.
• Trained and mentored team members in customer service best practices.
• Coordinated staff schedules to optimize workflow and coverage needs.
• Implemented health and safety protocols for team and guest well-being.

Ensured operational readiness through regular vehicle checks.

Transport Staff to and from Work. Conducted toolbox health and safety inspections consistently to maintain compliance. Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Delivered exceptional customer service, enhancing client satisfaction metrics significantly.

Fostered positive work environment through professional and friendly interactions.

Executed food preparation while adhering to quality standards.

Maintained strict grooming regulations and dress code compliance.

• Regularly cleaned tables, chairs, and floors to ensure tidy environment.
• Managed garbage disposal to uphold cleanliness standards.
• Conducted stocktake of cleaners room and performed daily cleaning tasks.
• Closed down food court, verifying all security locks and alarms.