Donna Ingley
Waikato,WKO
Summary
Dedicated professional with a proven track record at the Department of Corrections, excelling in inmate supervision and employing effective de-escalation techniques. Demonstrated integrity and honesty, significantly enhancing facility safety and fostering positive behavioral changes. Skilled in verbal communication, adept at managing critical situations and supporting individuals in transition to societal reintegration.
Corrections professional committed to high standards and achieving results. Extensive experience in maintaining security, managing inmate behavior, and ensuring regulatory compliance. Known for strong team collaboration and adaptability in dynamic settings. Excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Corrections Officer
Department of Corrections
04.2017 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported positive change in offender behavior by participating in restorative justice programs aimed at fostering empathy between victims and perpetrators.
- Managed daily operations efficiently, overseeing meal distribution, recreation activities, visitation schedules, and other essential tasks.
- Utilized effective communication skills to diffuse tense situations between inmates and staff or among inmates themselves.
- Performed routine cell searches with attention to detail, uncovering hidden contraband items that posed potential risks to facility safety.
- Provided guidance to inmates, assisting in their transition from bein in prison to reintegration into society.
Home Care Provider
Te Kohao Health
05.2016 - 03.2017
- Assisted kaumatua with personal requirements for housekeeping and grooming assistance.
- Assisted kaumatua with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided kaumatua with assistance in completing daily tasks, reducing daily burden on family members.
Skills
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
- Integrity and honesty
- De-escalation techniques
- Policy enforcement
Timeline
Corrections Officer
Department of Corrections
04.2017 - Current
Home Care Provider
Te Kohao Health
05.2016 - 03.2017
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