I am a 45 year old family man that has been out of the work force 18 years. My wife and I swapped rolls back in 2007. She went to work and I became a stay at home dad for our 4 kids. I also spent 5 years home schooling 2 of our kids who had learning difficulties at school. My kids are grown and I would like to get back into the workforce.
I like to help customers experience the best time they can with the companies I work for. The Warehosue and Sitel had me gaining many customer compliments. I am an amiable and warm person who gets along with people. I have a caring nature, I like to please and help. I am not afraid to put my hear down and work quietly and efficiently at tasks I am given.
2006-2007
Provided customer service and support in a high-volume call center for a Sitel, on behalf of Genesis Energy, handling inbound and outbound calls, resolving billing and account inquiries, assisting with service requests, and ensuring customer satisfaction while meeting performance targets.
2003-2006
Provided customer service and sales support at The Warehouse Ltd, assisting shoppers with inquiries, processing transactions at checkout, managing stock levels, and restocking shelves. Maintained store presentation standards, supported promotional displays, and worked collaboratively with team members to ensure a positive shopping experience and meet store targets.
While at The Warehouse, I took on many roles. I started work at the Whakatāne store. Working in the electrical department, I also worked at the help desk, security, and gardening. I moved to Hamilton and worked in the entertainment department; my job was to stock shelves and sell TVs and other electrical products.
2002
Weighed loaded maize trucks, recorded and correlated weight data, and coordinated deliveries to various farms to ensure accurate distribution and logistics.
2000 - 2001
Researched and located addresses using internal databases for a charity organization, ensuring accurate information to send out packages and resources in support of fundraising and community assistance efforts.