Dontai Nemeth
Rural View
Summary
Dynamic and results-driven professional with a proven track record at BidFood Dunedin, excelling in customer service and team leadership. Adept at conflict resolution and staff training, I foster high customer satisfaction and operational efficiency. My strong communication skills and meticulous record-keeping ensure seamless service delivery and enhanced team performance.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Sales Representative
Bidfood NSW
Coffs Harbour
10.2025 - Current
- Managed inventory levels to ensure availability of popular barrier products for clients.
- Provided technical support for customers using the company's products or services.
- Brought on new business through cold calling.
- Developed connections with customers through regular contact and communication
- Answered inquiries from prospective customers regarding features of products and services offered.
Sales Representative
Banana coast barriers
Coffs Harbour
06.2025 - 10.2025
- Demonstrated product features and benefits to enhance customer understanding and interest.
- Developed key customer relationships to increase sales.
- Generated new sales leads through cold calling and networking activities.
Customer Service Representative
BidFood Dunedin
Dunedin Central
12.2024 - 03.2025
- Took special orders in
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted available products and services to customers during service, account management and order calls.
- Answered inbound calls, chats and emails to facilitate customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Night Manager
Bidfood Dunedin
Dunedin Central
12.2022 - 12.2024
- Scheduled cleaning and maintenance for rooms and equipment.
- Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
- Secured building and walked grounds, fostering health and safety of employees and guests.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Conducted regular meetings with staff to discuss operational issues and performance reviews.
- Communicated with management via email or phone message to report issues needing attention.
- Oversaw night audit function and preparation of daily financial reports.
- Trained new hires on company policies, procedures and safety protocols.
Skills
- Customer service
- Communication skills
- Record keeping
- Time management
- Conflict resolution
- Team leadership
- Staff training
- Health and safety
- Problem solving
- Prioritization
- Complaint handling
- Adaptive team player
- Warehousing functions
- Empathy and patience
References
References available upon request.
Timeline
Sales Representative
Bidfood NSW
10.2025 - Current
Sales Representative
Banana coast barriers
06.2025 - 10.2025
Customer Service Representative
BidFood Dunedin
12.2024 - 03.2025
Night Manager
Bidfood Dunedin
12.2022 - 12.2024