Summary
Overview
Work History
Skills
Accomplishments
Interests
Timeline
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Daphne Ricketts

Summary

I am a student at Victoria University seeking part-time work. I am a reliable, friendly, hardworking fast-learner with excellent attention to detail. I thrive in high-pressure situations, and I’m genuinely keen on providing excellent customer service!

Overview

4
4
years of professional experience

Work History

Cinema Attendant

Dorothy Browns Cinema and Bookstore
12.2022 - 02.2025
  • Assisted customers with ticket purchasing, seating arrangements, bookshop orders, and selling food and drinks at the point of sales system. This includes experience cash handling.
  • Provided exceptional customer service by addressing inquiries and concerns.
  • Operated concession stands, preparing food and drink including cheeseboards, cocktails, spirits, wine, and beer at the adjoining gin bar.
  • Maintained cleanliness and organization of theatre spaces.
  • Trained new employees on company policies, daily tasks, and contributed to their successful integration into the team.
  • Included the occasional responsibility of running the cinema solo and being the sole employee managing the premises.

Volunteer Assistant

OneVoice Conference
05.2023 - 06.2023
  • Assisted in managing attendee registrations using online platforms to ensure smooth check-in processes.
  • Greeted guests in with friendliness and professionalism at the help desk.

Gymnastics Coach

Queenstown Gymnastics Club
06.2021 - 12.2022
  • Designed session plans which I organised and led group for thirty children of 4-7 year olds.
  • Evaluated individual progress, providing tailored feedback to support development.
  • Collaborated with parents to discuss athlete progress and address concerns effectively.
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.

Skills

  • Driver’s license
  • First aid training
  • Great problem solving ability
  • Experienced in customer-facing roles
  • Excellent communicator with high level English skills, confident with public speaking
  • Proficiency with conversational French language
  • Cash handling expertise

Accomplishments

  • 2025 participant of the Rotary Youth Leadership Awards
  • Lead prefect and chair of the Community and Service council at Wakatipu High School 2024
  • Student representative for Wakatipu High School Board of Trustees in 2023
  • Queenstown ANZAC Dawn Service speaker in 2024
  • 2nd place Motatapu mountainbike race (16-18 division) in 2023
  • 1st place at the South Island Speed Skating Championship in 2024 (Junior Women)
  • DELF A2 French Diploma through the French Government
  • NCEA Level 3 endorsed with excellence with UE

Interests

  • Film industry - I keep up with events in the film world and write reviews
  • Politics and global events
  • Reading/writing - I write short stories and have won awards in the Dan Davin writing competition
  • Film photography - I prefer shooting in film because the limited number of shots makes the subject matter more compelling and unique
  • Tramping in the backcountry - I recently did the Milford!
  • Skiing and short track ice speed skating

Timeline

Volunteer Assistant

OneVoice Conference
05.2023 - 06.2023

Cinema Attendant

Dorothy Browns Cinema and Bookstore
12.2022 - 02.2025

Gymnastics Coach

Queenstown Gymnastics Club
06.2021 - 12.2022

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Daphne Ricketts