Dorothy (k.a. Dotti) McArthur
Auckland,Arch Hill, Grey Lynn
Summary
Experienced Auck Team Leader at Presbyterian Support Northern, adept in team motivation and mentoring, with a strong focus on professional development and service delivery. Expertise in problem-solving and attention to detail, evidenced by enhanced productivity and quality standards. Proven track record in training and report writing, leveraging skills in teamwork and collaboration for organizational growth. A principal focus on Team well-being, collective goal setting and team evaluation resulting in staff retention of professional counsellors.
Overview
20
20
years of professional experience
Work History
Auck Team Leader Counselling, Family Works, PSN
Presbyterian Support Northern (PSN)
Auckland, AUK
07.2009 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with colleagues and whanau through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Facilitate weekly Prof Development sessions and other trainings.
- Carry as caseload of community based clients.
- Chairperson for local OT Care & Protection Panel.
- Run a small private counselling and supervision practice.
Team Leader Barnardos
Barnardos
Auckland
02.2004 - 06.2009
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Lead various teams including a residential & therapeutic programme for youth with sexualised behaviours, team lead for social work & counselling referrals from OT (CYF at that time), team lead for care for life team.
Member Save the Children Prog. Advisory Group
Voluntary Employment
NZ :with Some Evaluation Of International Programs
08.2004 - 01.2009
This was voluntary work which involved screening existing and planned programmes for efficacy and safety in regards to the beneficiaries of the programmes and the local and international staff.
It also involved some evaluation of international programmes funded and supported by Save the Children International.
Research Assistant
University Of Auckland
Auckland, AUK
03.2005 - 10.2008
- Performed statistical, qualitative data collection.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Interviewed, recorded, videoed, transcribed and collated data and wrote reports.
Education
Counselling (Post Grad Dip)
UNITEC
Auckland, NZMaster of Arts - Social Anthropology, Swedish & English
Stockholm University
Stockholm, SwedenDiploma - Social Work
Victoria University of Wellington
Wellington, NZMCApSc - Social Work (MCApSc)
University of Otago
Dunedin, NZSkills
- Teamwork and Collaboration
- Professional Development of the Counselling Service
- Problem-Solving
- Attention to Detail
- Team motivation & Mentoring (including support to gain membership in professional organisations)
- Liaison with upper management in relation to service and programme delivery
- Monitoring and Evaluating all aspects of the counselling service
- Report Writing
- Training content and delivery for clients and staff
- On-going professional and cultural development in accordance with organisational goals and aspirations and membership in NZAC & ANZASW
Timeline
Auck Team Leader Counselling, Family Works, PSN
Presbyterian Support Northern (PSN)
07.2009 - Current
Research Assistant
University Of Auckland
03.2005 - 10.2008
Member Save the Children Prog. Advisory Group
Voluntary Employment
08.2004 - 01.2009
Team Leader Barnardos
Barnardos
02.2004 - 06.2009
Counselling (Post Grad Dip)
UNITEC
Master of Arts - Social Anthropology, Swedish & English
Stockholm University
Diploma - Social Work
Victoria University of Wellington
MCApSc - Social Work (MCApSc)
University of Otago