Douglas Dunn
Upper Hutt,WGN
Summary
A unique blend of skills in Human Psychology, Sales Development, Leadership, with a proven track record in mental health support at Ka Puta Ka Ora Emerge Aotearoa, along with a history of significant technical sales achievement in the packaging-ink industry. Excelled in crisis intervention, client wellness, achieving goals, and in a previous career path, creating significant new business with innovative product development, resulting in superior technical-sales growth. Skilled in active listening, mentoring, training, and technical project management, consistently enhancing client satisfaction and team performance.
Overview
30
30
years of professional experience
Work History
Mental Health & Addictions Support Worker
Ka Puta Ka Ora Emerge Aotearoa
02.1998 - Current
- Assisted clients in crisis situations with interventions to promote a calm resolution, and safe go forward.
- Provided clients with personalized medication support.
- Helped clients manage and reach individual goals for wellness and daily living.
- Established trusting relationships with clients and their families through empathetic interaction.
- Effective communicator and listener.
National Technical Specialist (Packaging Inks)
DIC NZ LTD
01.2007 - 04.2015
- Engaged principally to secure and retain significant new packaging ink business for DIC (NZ) LTD..
- Researching, development and testing of new products to achieve market gains.
- Adding value to existing and creating new packaging designs for export markets.
- Technical problem solving.
- Assisting Sealed Air Cryovac Corp., Alliance Freezing and Silver Fern Farms to achieve better more robust meat packaging and functionality.
- Managing technical projects in a timely and efficient fashion.
- Writing reports and providing technical training presentations for clients.
National Technical Manager
Flint Ink NZ LTD (Packaging Division)
01.1995 - 08.2006
- Researched, evaluated and implemented new packaging ink and coating technologies.
- Leadership role supporting a dedicated team providing technical and technical-sales support for key accounts.
- Organizing and motivation of team members.
- Responsible for staff training and support.
- Managing technical projects, product manufacture in line with a ISO 9001 accredited quality system.
- Achieved significant business in packaging-ink sales.
- Managing client consignment stock (in-plant) effectively.
Education
Bachelor of Science - Psychology / Environmental Science
Massey University
Palmerston North, NZ01-1991
Successfully Completed Levels 2 And 3
Carich Computer Training
Lower Hutt01-1985
No Degree - Diploma Business Administration.
Victoria University of Wellington
Wellington, NZ01-1981
Associate of Science - Chemistry
Auckland Technical Institute
Auckland, NZ01-1975
Skills
- Active listener and effective communicator
- Goal Planning
- Selling new concepts and ideas effectively
- Effective Mentorship
- Innovative and solution focussed
- Forging strong and mutually beneficial relationships
- Consistent performer
- Skilled in conflict resolution
- Fully understands Te Tiriti Treaty o Waitangi, it's principles and practice
Timeline
National Technical Specialist (Packaging Inks)
DIC NZ LTD
01.2007 - 04.2015
Mental Health & Addictions Support Worker
Ka Puta Ka Ora Emerge Aotearoa
02.1998 - Current
National Technical Manager
Flint Ink NZ LTD (Packaging Division)
01.1995 - 08.2006
Bachelor of Science - Psychology / Environmental Science
Massey University
Successfully Completed Levels 2 And 3
Carich Computer Training
No Degree - Diploma Business Administration.
Victoria University of Wellington
Associate of Science - Chemistry
Auckland Technical Institute
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