Summary
Overview
Work History
Education
Skills
Timeline
Generic

Douglas Holley

CHRISTCHURCH,CAN

Summary

Dynamic General Manager with expertise in team leadership and problem-solving. Proven track record in customer satisfaction, managing teams, and optimizing inventory control.

Overview

11
11
years of professional experience

Work History

General Manager

The Bushcraft Store
London, UK
01.2017 - 01.2026
  • Directed daily operations to ensure efficient online/store/warehouse management.
  • Developed and implemented strategic plans for business growth.
  • Coordinated inventory management and supply chain processes.
  • Analyzed market trends to inform product selection and pricing strategies.
  • Cultivated relationships with suppliers to optimize purchasing agreements.
  • Ensured compliance with health and safety regulations in store operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Tracked monthly sales for business development planning.

Paramedic Student

East of England/ London Ambulance Service
London , United Kingdom
09.2014 - 12.2016
  • Assisted paramedics in patient care during emergency situations.
  • Participated in training sessions on advanced life support techniques.
  • Maintained equipment and supplies for optimal readiness and efficiency.
  • Collaborated with team members to ensure effective communication during calls.
  • Conducted patient assessments to gather vital health information.
  • Followed protocols for safe transport of patients to medical facilities.
  • Collaborated with other members of the health care team in providing quality patient care.
  • Attended medical lectures and seminars related to paramedicine.
  • Adhered to safety policies while transporting hazardous materials or infectious diseases.

Education

Access To HE Diploma (Science)

Barnet College
United Kingdom
07-2014

Paramedic Science

University of Hertfordshire
United Kingdom

Skills

  • Team leadership
  • Effective communication
  • Supplier negotiation
  • Inventory control
  • Budget management
  • Customer service/outcomes
  • Problem solving in high pressure circumstances
  • Working with honesty and integrity

Timeline

General Manager

The Bushcraft Store
01.2017 - 01.2026

Paramedic Student

East of England/ London Ambulance Service
09.2014 - 12.2016

Access To HE Diploma (Science)

Barnet College

Paramedic Science

University of Hertfordshire
Douglas Holley