Dynamic General Manager with expertise in team leadership and problem-solving. Proven track record in customer satisfaction, managing teams, and optimizing inventory control.
Overview
11
11
years of professional experience
Work History
General Manager
The Bushcraft Store
London, UK
01.2017 - 01.2026
Directed daily operations to ensure efficient online/store/warehouse management.
Developed and implemented strategic plans for business growth.
Coordinated inventory management and supply chain processes.
Analyzed market trends to inform product selection and pricing strategies.
Cultivated relationships with suppliers to optimize purchasing agreements.
Ensured compliance with health and safety regulations in store operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Tracked monthly sales for business development planning.
Paramedic Student
East of England/ London Ambulance Service
London , United Kingdom
09.2014 - 12.2016
Assisted paramedics in patient care during emergency situations.
Participated in training sessions on advanced life support techniques.
Maintained equipment and supplies for optimal readiness and efficiency.
Collaborated with team members to ensure effective communication during calls.
Conducted patient assessments to gather vital health information.
Followed protocols for safe transport of patients to medical facilities.
Collaborated with other members of the health care team in providing quality patient care.
Attended medical lectures and seminars related to paramedicine.
Adhered to safety policies while transporting hazardous materials or infectious diseases.