DR. EDWARD OKAI

Supporting clients with debts through advocacy and negotiation, ensuring clients are given a fair deal by finance companies, consumer lenders and banks. Clients in need of KiwiSaver financial hardship withdrawals are supported with a budget and a letter as well as guidance in the completion of the forms from their provider. Prepare budgets and debt schedule for clients to know their financial situation, educated clients on money management (savings, smart buying and ways of increasing their income), provide information on insolvency options (No Asset Procedure (NAP), Debt Repayment Order (DRO) and Bankruptcy) available in New Zealand. Supported clients in need of accommodation from Housing New Zealand with a budget, assessing clients financial situation to determine their need for food parcel and Community Outreach services at MSD Mount Eden and Mount Albert to support clients with financial issues.

Supporting clients with debts through advocacy and negotiation, ensuring clients are given a fair deal by finance companies, consumer lenders and banks. Clients in need of KiwiSaver financial hardship withdrawals are supported with a budget and a letter as well as guidance in the completion of the forms from their provider. Prepare budgets and debt schedule for clients to know their financial situation, educated clients on money management (savings, smart buying and ways of increasing their income), provide information on insolvency options (No Asset Procedure (NAP), Debt Repayment Order (DRO) and Bankruptcy) available in New Zealand. Supported clients in need of accommodation from Housing New Zealand with a budget and assessing clients financial situation to determine their need for food parcel.

Responded to the security concerns and needs of the employees of tenants (organisations) occupying certain iconic commercial buildings on Queens Street, Auckland CBD. Was also assigned to Sky TV in Mount Wellington. The concierge duties performed include welcoming employees, visitors and contractors to the building. Visitors and contractors who need access to the floors are helped by swiping them up or given access keys and swipe cards. Issuing of access cards, deletion of damaged, lost and employee cards who have seized working in the building from the Gallagher Security System. Checking the door alarms intermittently in the Gallagher Security System. Operation of CCTV which includes watching cameras for incidents, retrieving footage of past incidents on request. Patrolling the outside of the building intermittently. Opening and closing of the rotating door. Did patrols of the studios in Sky TV, watching CCTV and opening and closing the automated entry gates for visitors and contractors. Did overnight security at Ormiston Shopping Mall and this involved patrolling the mall and car parks.

Welfare Check which involves telephone calls to migrants who attended the 2021 Resident Visa and Employment Workshops to ascertain the status of their visa application after the workshops. Information on subsequent visa application, CV and employment workshops, resources such as Food Banks and Covid materials which are offered for free at MAT are also provided.

Conducted room utilisation survey in lecture halls, seminar rooms, computer labs, moot court rooms and postgraduate offices on City Campus to gather data on the usage of these facilities and the specific activities taking place within these spaces at the time of the survey. The data gathered from the survey is used by the Property Services of the University of Auckland for planning and space allocation.

Participated in the cooking and serving of meals for the homeless, sorting of books and clothing meant for charity and sale in their shops. Sorting and distribution of non-perishable foods and items to the poor and individual experiencing economic challenges in Auckland, Central Business District.

Responded to emergency calls and provided first aid to the residents in the retirement village. Responsible for the security of residents in the retirement village and night staff of Care Home and served as caretaker of the facilities in the retirement village during the night.

On call duties that involves attending to clients with mental, social, emotional, physical, medical and psychological issues by providing them with physical assistance and presence, linkage and brokerage to services that meet their needs such as police, emergency responders and medical facilities. Advocacy is done for clients who face linguistic challenge due to their inability to speak English proficiently or without knowledge about services that will address their needs.

Loss prevention and customer service at H and M Commercial Bay and Sylvia Park, Countdown Metro, CBD and Henderson. Healthcare security assistant (patient watch) at North Shore Hospital and security guard at a Jewellery Auction Sale, SkyCity Limited. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. Remained calm, assertive, and mindful to think critically and problem solve during stressful situations. Secured premises and personnel by patrolling property and monitoring surveillance equipment. Responded quickly to incidents and assessed active situations for security concerns.

Took charge of the kitchen hygiene and cleaning. Cleaned plates, cutlery and cooking utensils. Consistently kept supplies on hand for Chefs during meals preparation.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. Remained calm, assertive, and mindful to think critically and problem solve during stressful situations. Secured premises and personnel by patrolling property and monitoring surveillance equipment. Responded quickly to incidents and assessed active situations for security concerns. Checked attendees to events to ensure they complied with security demands, gave directions and instructions to patrons of the events. Did night security at venues for events.