DUSHYANTH NAIR
Wellington,WGN
Summary
Experienced professional with a diverse background spanning administrative support, audit, compliance, and advisory roles within reputable organizations. Adept at data management, financial control, and process improvement, consistently ensuring accuracy, compliance, and efficiency. Skilled in communication, collaboration, and stakeholder engagement, facilitating seamless operations and driving positive outcomes. Proficient in utilizing a range of software tools including the Microsoft Office suite. A proactive problem-solver with a strong attention to detail, capable of thriving in fast-paced environments while maintaining a focus on quality and compliance. A continuous learner with a commitment to personal and professional development, evidenced by a portfolio of certifications in data analysis, Excel, Python, investment banking, and more. Passionate about driving excellence, contributing to organizational success, and delivering value through strategic initiatives. Fluent in English, Hindi, and Malayalam.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admin Assistant- Inland Revenue
Madison
03.2024 - Current
- Proficiently entered data into multiple databases with a keen eye for accuracy, ensuring information integrity.
- Managed registration of new and existing employees' KiwiSaver accounts and updated IR10 financial records.
- Efficiently managed files and documentation, ensuring compliance with timelines and organizational standards.
- Communicated with customers regularly to confirm details and update records, ensuring up-to-date and accurate information.
- Provided general office administration support, contributing to the smooth operation of daily activities within the organization.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Night Auditor
TFE Hotels
07.2023 - 03.2024
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Completed night audits for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at the front desk to successfully reduce errors.
- Received and responded promptly to emergency calls, ensuring the safety of guests and staff.
- Monitored reservations and occupancy levels, making adjustments to fill all rooms.
- Conducted security checks of all public areas and guest rooms to ensure the safety of guests and their belongings.
- Demonstrated proficiency in using hotel software systems, resulting in a smooth check-in process.
- Ensured guest satisfaction by promptly addressing complaints or concerns.
- Processed guest check-outs, including payment processing and providing receipts.
- Managed night shift staff, ensuring timely completion of tasks.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as a top priority at all times.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
Business Process Lead
Tata Consultancy Services
05.2022 - 12.2022
- Conducted thorough risk assessments of financial and operational controls, identifying and addressing gaps in compliance.
- Developed detailed business process models to document current state processes and identify opportunities for improvement.
- Conducted stakeholder interviews to understand the impact of proposed changes on customers, employees, and other stakeholders.
- Established a strong rapport with department heads and managers to facilitate timely completion of audit reviews while meeting all business objectives.
- Facilitated team meetings to ensure alignment on audit objectives and scope, resulting in a 90% reduction in conflicts during the audit process.
- Conducted thorough audits of company financial controls, identifying and addressing key issues.
- Reported control details, including findings, risks, and recommendations, in the internal system.
- Collaborated with the Onshore team to address control closure requirements.
Associate Advisory
PWC SDC Kolkata Private Limited
08.2021 - 05.2022
- Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives
- Collaborated with cross-functional teams to implement effective control solutions, resulting in a reduction of operating effectiveness control deficiencies.
- Coordinated with the Onshore team to obtain control information and supporting documents for review.
- Assessed control efficacy and provided actionable recommendations.
- Performed testing to ensure compliance with financial controls and ITGC controls.
- Developed process workflows and documentation using Microsoft Visio.
- Conducted reviews of process controls to ensure compliance.
- Documented review procedures and test results.
- Prepared action plans based on review findings.
- Assisted in designing system wireframes.
Executive Compliance and Audit
VEENA WORLD HOSPITALITY PRIVATE LTD
05.2019 - 01.2020
- Enhanced financial accuracy by implementing comprehensive audit procedures and risk assessments.
- Streamlined accounting processes for increased efficiency and reduced errors, resulting in improved financial reporting.
- Developed a robust internal audit program that effectively identified weaknesses and vulnerabilities within company systems, leading to their timely remediation.
- Managed multiple audits simultaneously while meeting strict deadlines, ensuring accurate and timely results.
- Strengthened internal controls through the development of new policies and procedures, fostering a culture of compliance and accountability.
- Assisted external auditors during annual reviews by providing prompt access to required documentation, facilitating a smooth process.
Deputy Manager Internal Auditor
Share Khan by BNP Paribas
03.2018 - 05.2019
- Verified controls provided by BNP Paribas by collaborating with control owners and referring to standard operating procedures (SOP).
- Developed and implemented new procedures to improve efficiency of the organization.
- Monitored daily operations and ensured compliance with company policies and regulations.
- Prepared action plans based on review findings.
- Reviewed implementation of recommendations at regular intervals.
- Conducted 10 audits annually to keep the store presentable and functional.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Associate Internal Auditor
Aneja Associates
11.2016 - 03.2018
- Documented the progress of projects and prepared reports for leaders.
- Implemented strategic initiatives to address identified improvement areas within the department, enhancing performance and resources.
- Understood processes and controls to prepare data requirements for verifying process effectiveness.
- Conducted control testing, including identifying samples based on financial data analysis and coordinating with various functions to gather required samples/data.
- Undertook special HR audit assignments for companies such as Aditya Birla Finance, encompassing 18 entities
- Prepared lists of documents required for audit control testing.
- Verified supporting documents of audit controls.
- Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthrough for compliance with documented processes.
- Identified and reported audit issues.
- Investigated discrepancies discovered during the auditing process.
- Generated audit reports to team leaders.
- Supported management in developing action plans to address identified issues, promoting timely resolution of audit findings.
- Documented auditing information utilizing the corporate system.
- Documented recommendations to improve internal controls.
Education
Master of Commerce (M. Com) - Accounting
Keraleeya Samajam Dombivli's Model College
Mumbai, India03.2017
Post Graduate Diploma in Management - Finance
ITM Business School
Mumbai, India03.2016
Bachelors of Commerce (B. Com) - Commerce
Keraleeya Samajam Dombivli's Model College
Mumbai, India03.2013
Skills
- Attention to details
- Critical thinking and problem Solving
- Ability to Multitask
- Microsoft Office
- Time Management
- Ability to Work Under Pressure
- Data entry and Management
- Calling
- Internal Audit and ITGC Control testing
- Teamwork
- Data Entry
- Office Administration
- Microsoft Word, Microsoft Excel and Microsoft Outlook
- Computer Proficiency
- Customer and client relations
- Documentation and Recordkeeping
- Database entry and Data Collection
- Recordkeeping
- Deadline-oriented
- Flexible and Adaptable
Certification
- Data Analyst, Udacity (05/2023)
- Data Analysis with Excel Pivot Tables, 365 Data Science (04/2023)
- Introduction to Excel, 365 Data Science (04/2023)
Languages
English
Professional
Hindi
Professional
Accomplishments
I was able to be a part of Dharma Bharati Mission, an NGO, which helped organize a job seminar for the underprivileged community. Almost 500 people attended the seminar, and the program was a success.
References
References available upon request.
Timeline
Admin Assistant- Inland Revenue
Madison
03.2024 - Current
Night Auditor
TFE Hotels
07.2023 - 03.2024
Business Process Lead
Tata Consultancy Services
05.2022 - 12.2022
Associate Advisory
PWC SDC Kolkata Private Limited
08.2021 - 05.2022
Executive Compliance and Audit
VEENA WORLD HOSPITALITY PRIVATE LTD
05.2019 - 01.2020
Deputy Manager Internal Auditor
Share Khan by BNP Paribas
03.2018 - 05.2019
Associate Internal Auditor
Aneja Associates
11.2016 - 03.2018
Master of Commerce (M. Com) - Accounting
Keraleeya Samajam Dombivli's Model College
Post Graduate Diploma in Management - Finance
ITM Business School
Bachelors of Commerce (B. Com) - Commerce
Keraleeya Samajam Dombivli's Model College