DYLAN WILLIAM CROIZAT MOORE
Summary
Experienced in sales with a growing track record at Archibald & Shorter, excelling in customer relationship building and teamwork. Adept at achieving sales targets and enhancing client satisfaction through effective communication and product knowledge. Passionate about delivering exceptional service and fostering brand loyalty. Committed to continuous improvement and professional growth.
Overview
4
4
years of professional experience
Work History
Sales Cadet
Archibald & Shorter
07.2022 - Current
- Supported team in achieving monthly sales targets.
- Maintained showroom and yard to ensure a clean, organised, and professional presentation.
- Ensured compliance with company presentation and safety standards.
- Provided support to the sales team by preparing the showroom for client visits.
- Provided excellent customer service to increase customer satisfaction.
- Participated in weekly sales meetings to discuss progress, challenges, and strategies for improvement.
- Developed strong relationships with potential and existing clients.
- Conducted follow-up calls and emails to prospects.
- Brought in new customers by prospecting inside and outside of work.
- Shadowed sales personnel to learn targeting, acquiring, onboarding, growing and exiting accounts.
- Shadowed experienced sales professionals during client meetings to learn techniques and best practices.
- Cultivated strong client relationships, enhancing brand loyalty.
Car Detailing Manager
Luxury Auto Detailing
03.2022 - 07.2022
- Managed a team of detailer's, ensuring high-quality vehicle cleaning and customer satisfaction.
- Followed standard operating procedures for car detailing services.
- Ensured compliance with health, safety, and environmental regulations.
- Ensured top-notch customer service for all members and guests.
- Oversaw daily operations, scheduling, and workflow to maximise efficiency.
- Worked efficiently under pressure to meet tight deadlines without compromising quality.
- Handled customer inquiries, resolved complaints, and provided excellent service.
Bartender
Swashbucklers Restaurant & Bar
01.2021 - 03.2022
- Maintained clean and organised bar area, ensuring customer satisfaction.
- Provided excellent customer service in a fast-paced environment, building strong customer relationships.
- Set up and maintained appropriate stock levels for bar.
- Handled customer complaints professionally, ensuring positive experiences and repeat business.
- Trained and supervised bar staff to deliver exceptional service to customers.
- Operated cash registers accurately, handling cash and credit card transactions efficiently.
- Kept customer numbers high by creating fun atmosphere.
- Developed rapport with customers through friendly conversation and attentiveness to their needs.
Education
Bachelor of Construction Management (BCM) - Construction Management
Otago/Massey University
09.2025
Skills
- Self motivated
- Networking
- Vehicle maintenance
- Objection handling
- Communication skills
- Teamwork
- Time management
- Problem-solving abilities
- Sales & Marketing
- Product knowledge
- Customer relationship building
- Quality control
LANGUAGE
English Proficient (C2)
French Advanced (C1)
Timeline
Sales Cadet
Archibald & Shorter
07.2022 - Current
Car Detailing Manager
Luxury Auto Detailing
03.2022 - 07.2022
Bartender
Swashbucklers Restaurant & Bar
01.2021 - 03.2022
Bachelor of Construction Management (BCM) - Construction Management
Otago/Massey University
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