Summary
Overview
Work History
Education
Skills
Accomplishments
Reference
Timeline
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Dylan Prasad

Auckland,Papakura

Summary

I’m a motivated Crew Team Member committed to contributing to business success. I have over 3 years of experience as Checkout operator and Fresh Foods Supervisor in a fast-paced retail environment. Skilled in customer service, handling cash transactions, operating POS systems, and ensuring efficient checkouts while maintaining a high level of customer satisfaction. Recognized for Safety at work. Known for a strong work ethic, attention to detail, and a positive, approachable attitude. Seeking to bring my experience, education, learning and training and learn new challenges and grow in any job that I do.

Overview

3
3
years of professional experience

Work History

Checkout Operator & Fresh Food Supervisor

Woolworths Roselands
Papakura, Auckland
09.2021 - Current

As a Checkout Operator I provided efficient and friendly customer service by processing transactions, handling payments, and ensuring a positive shopping experience for all customers. My responsibilities included scanning items, applying discounts, managing cash, and processing credit card payments. I maintained a clean and organised checkout area, ensured accurate pricing, and resolved customer inquiries or concerns promptly. In addition to operating the checkout system, I worked collaboratively with the store team to support store promotions, replenish stock, and assist in maintaining a smooth workflow during peak hours. I also ensured compliance with store policies, including age restrictions for alcohol and tobacco sales. As a Fresh Food Supervisor at a supermarket, I was responsible for overseeing the daily operations of the fresh food department, which included overseeing the delivery, storage, and display of meat products. My role required a strong focus on product quality, customer satisfaction, and team coordination. I managed stock levels to reduce waste, and ensured the timely replenishment of products. This included overseeing inventory controls, ensuring accurate stock rotation.

Delivery Driver

Dominos
Clendon, Auckland
11.2023 - 03.2024

As a Delivery Driver at Domino's, I was responsible for ensuring prompt and accurate delivery of orders to customers, maintaining a high standard of customer service, and ensuring safety. My duties included receiving and reviewing orders, preparing delivery routes, and delivering pizzas and other menu items in a timely and courteous manner. In addition to my delivery duties, I ensured that orders were correctly packaged and addressed customer concerns or special requests. I also worked closely with the team to ensure that the delivery area remained organised and that food safety standards were followed. My role required excellent time management, problem solving skills, and a commitment to delivering an excellent customer experience.

Education

Certificate in Electrical Pre- Trade (level 3) - Electrical

Manukau Institute of Technology
Auckland, NZ
11-2024

Some College (No Degree) -

Alfriston College
Auckland
11-2023

Skills

  • Parts Labeling
  • Customer Service
  • Product Knowledge
  • Technical Proficiency
    (familiarity with POS
    system)
  • Teamwork and
    Collaboration
  • Heavy Lifting
  • Attention to Detail
  • Cash handling and
    security awareness
  • Safety Understanding
  • Calculations and
    Measurements
  • Adaptability
  • Time management
  • Active learning

Accomplishments

  • Level 3 NCEA
  • Level 2 NCEA
  • Level 1 NCEA Merit
    endorsement
  • First aid certificate (
    Besafe)
  • NZ Full License ( through defensive driving)
  • Woolworths Safety
    Hero of the month
  • Certificate in
    customer service
  • Completed Uniform
    services course
    through
    Adventureworks

Reference

Kuldip Singh ( work collague) - 021 1678061

Parvi Prasad ( work collague) - 022 5037033

Timeline

Delivery Driver

Dominos
11.2023 - 03.2024

Checkout Operator & Fresh Food Supervisor

Woolworths Roselands
09.2021 - Current

Some College (No Degree) -

Alfriston College

Certificate in Electrical Pre- Trade (level 3) - Electrical

Manukau Institute of Technology
Dylan Prasad