Dylan Tahau
Auckland,AUK
Summary
Dynamic and results-oriented professional with over 3 years of experience in customer service, business sales, and account management. Proven ability to build and maintain strong client relationships, drive sales growth, and deliver exceptional service. Skilled in handling customer inquiries, resolving issues, and managing key accounts to ensure client satisfaction and retention. Seeking to leverage my expertise in a challenging role to contribute to the success of a forward-thinking organisation.
Overview
2
2
years of professional experience
Work History
Sales Consultant
The Academy Group
10.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
B2B Account Manager
2degrees
11.2023 - 08.2024
- Tracked financial data to determine effectiveness of different marketing and account management strategies.
- Used CRM database to track referral and appointment data.
- Coordinated with customer managers to develop and execute business plans.
Retail Sales Consultant
2degrees
02.2023 - 10.2023
- Processed payments and maintained accurate drawers to meet financial targets.
- Worked with off-site locations to find desired items for customers.
- Identified demand for service offerings through needs assessments.
Retail Worker
H&M
11.2022 - 01.2023
- Promoted brand through event marketing, demonstrations and sales.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Improved customer service feedback scores through outstanding service.
Education
High School Diploma -
Sir Edmund Hillary
Otara12-2022
Skills
- Product and service knowledge
- Prospecting and cold calling
- Contract Negotiation
- Budget Management
- Customer Service
- Relationship Building
Timeline
Sales Consultant
The Academy Group
10.2024 - Current
B2B Account Manager
2degrees
11.2023 - 08.2024
Retail Sales Consultant
2degrees
02.2023 - 10.2023
Retail Worker
H&M
11.2022 - 01.2023
High School Diploma -
Sir Edmund Hillary