Summary
Overview
Work History
Education
Skills
Licenses and Certificates
Sport
References
Timeline
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Dylan Voice

Summary

Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player experienced at cultivating partnerships and building lasting relationships across all demographics and management levels. Positive and reliable with exceptional customer service and communication skills.

Overview

8
8
years of professional experience

Work History

Operations Manager

Vending Direct Ltd
Mt Wellington, Auckland
01.2025 - Current
  • I originally started my employment at Vending Direct Ltd as an Operations Support Analyst. Within a few weeks I got promoted to Operations Manager.
  • Operational Leadership
  • Supply Chain and Fulfilment Management
  • Team Leadership and Development
  • Client, Customer, and Supplier Relationships
  • Financial and KPI Management
  • Compliance and Safety
  • Vehicle Fleet Management
  • Performance Reviews on Staff
  • Maintaining and Enforcing Food Safety Policies
  • Staff Document Management
  • Scheduling and Forecasting Drivers/Fillers

Process Specialist

NCI Packaging
Mangere, Auckland
06.2024 - 01.2025
  • Problem Solving and Process Development.
  • Work Place Health and Safety Compliance
  • Monitored Quality Control Standards
  • Problem Solving Through Failure Analysis and Statistical Methodology

Weapon 2IC

New Zealand Army
Linton Military Camp, Palmerston North
07.2017 - 05.2024
  • Serving with the New Zealand Defence Force
  • Rank of Bombardier - Equivalent to Corporal
  • Ensuring Accurate Reporting to Senior Ranks
  • Multi Cultural/International Relationships
  • COVID-19 Isolation Facility Management
  • Completing Weapon Bombardier Course
  • Mortar Commander
  • 2IC Light Gun Howitzer
  • Completed New Zealand Army Junior Non-Commissioned Officers Course
  • Leading Teams
  • Multiple Overseas Deployment/Exercises
  • Maintenance of Equipment
  • Ensuring Physical and Emotional Welfare of Soldiers
  • Performance Reviews of Soldiers
  • Planning and Running Training Programs
  • Ensuring Safety Compliance

Education

NCEA Level 3 -

Maniototo Area School
Ranfurly
07.2017

Bachelor of Business - HR Management And Employment Relations

Massey University
Palmerston North, NZ

Skills

  • Friendly, Positive Attitude
  • Planning & Organizing
  • Reliable & Trustworthy
  • Training & Development
  • Conflict Resolution
  • Critical Thinking
  • Health and safety compliance
  • Fleet management
  • Team building/leadership
  • Stakeholder relations
  • Quality control
  • Process improvement strategies
  • Forecasting and scheduling
  • Customer Service Skills
  • Operational leadership
  • Performance management

Licenses and Certificates

  • Current Advanced First Aid
  • Vehicle License: Class 1, 2, 4L
  • New Zealand Certificate in Outdoor Experiences Level 3 and Level 4
  • New Zealand Certificate Business Level 3
  • Forklift

Sport

  • Rugby - Kia Toa RFC, New Zealand Army Rugby team
  • Cycling
  • Running
  • Representative Hockey (Highschool)

References

  • Available upon request.

Timeline

Operations Manager

Vending Direct Ltd
01.2025 - Current

Process Specialist

NCI Packaging
06.2024 - 01.2025

Weapon 2IC

New Zealand Army
07.2017 - 05.2024

NCEA Level 3 -

Maniototo Area School

Bachelor of Business - HR Management And Employment Relations

Massey University
Dylan Voice