Kate Hindle
Dunedin,North Dunedin
Summary
I am a compassionate and dedicated veterinary nursing graduate with a strong foundation in animal care, clinical procedures, and client communication. Recently completed a formal diploma in veterinary nursing, gaining hands-on experience in a variety of clinical settings, including shelters, rehabilitation centres, and veterinary clinics. Skilled in surgical monitoring, administering medications, performing diagnostic tests, and providing comprehensive pre-, intra-, and post-operative care. Passionate about animal welfare and committed to delivering high-quality care while supporting veterinarians, fellow veterinary nurses, and pet owners. Eager to further expand my knowledge and skills through completing my Bachelor of Veterinary Nursing and contributing to the well-being of animals in a professional veterinary environment.
Overview
6
6
years of professional experience
Work History
Volunteer & Supervisor
Cat Rescue Dunedin
07.2024 - Current
- I started here as a volunteer when they were experiencing a disease outbreak in the centre. While there I really enjoyed being able to help out and became a permanent volunteer coming in weekly. From there I was recently offered a casual supervising position.
- Maintained clean, neat, and operational facilities to serve program needs.
- Monitored cat behaviour closely to identify any issues or signs of illness requiring veterinary attention promptly.
- Ensured quality care for cats by administering medication as needed under the supervision of veterinary staff.
- Assisted shelter staff in maintaining a clean and safe environment for cats and visitors.
- Maintained detailed records on each cat's progress, ensuring continuity of care throughout their time at the shelter.
- Vaccinated, microchip and flea and worm all cats as required under veterinary authorisation.
- Handled and restrained feral cats, while maintaining as low stress environment and experience as possible.
- Maintain strict protocols regarding cleaning and disinfecting, especially during illness outbreaks.
- Prepared and administered medication and treatments all cats appropriately following veterinary instruction and prescription to ensure a prompt recovery, monitoring reactions to medications. Positive and negatives responses.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Followed pet care instructions for dietary needs and medication regimens.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
Kitchen Team Member
Velvet Burger
06.2024 - Current
- Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Optimized kitchen workflow by cross-training in multiple stations, increasing flexibility within the team during busy periods.
- Consistently met performance goals regarding speed of service, order accuracy, food quality, and cleanliness standards set forth by management.
- Provided exceptional service through positive interactions with both front-of-house staff members and customers when necessary.
- Maintained a clean and safe working environment by adhering to strict sanitation guidelines and following safety protocols.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Ensured all dishes were prepared to specification, maintaining highest standards of quality and presentation.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
Office Assistant
Bulleid Engineering LTD
01.2019 - Current
- This is a family business, to which I help with administrations during busy periods and study breaks if needed.
- Completed accurate stocktake when required
- Completed clerical tasks such as filing, copying, and distributing mail
- Interacted with customers by phone, email, or in-person to provide information
- Maintained and updated office records, both digital and physical
- Welcomed office visitors and alerted staff to arrivals
- Prepared and edited documents to produce precise, accurate and professional communication
- Ensured all statements and invoices align accurately with each other
- Input data into spreadsheets and databases
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
Student Veterinary Nurse
SPCA
08.2024 - 11.2024
- I was selected among my peers by my tutors for this opportunity to gain experience working with the veterinary team at the SPCA. This is because my tutors believed I would take the most from this opportunity and they wanted someone who would represent the polytech with high standards.
- Enhanced patient safety by monitoring vital signs during procedures, alerting the veterinarian of any abnormalities or concerns.
- Administered medications according to veterinarian instructions, ensuring correct dosages were given at appropriate intervals for optimal treatment efficacy.
- Promoted a safe and hygienic environment by adhering to strict sanitation protocols, reducing the risk of infection among patients.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted in preparation and administration of anaesthesia for surgical processes.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in performing faecal examinations, urinalysis and bloodwork.
Shop Assistant
The Big White Shop 2019 LTD
04.2022 - 02.2024
- Completed daily tasks accurately and on-time to support shop needs
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store
- Greeted customers entering store and offered assistance with requirements
- Helped managers with daily checklists and last-minute requirements
- Checked incoming orders and organized new stock
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction
- Organized shelves to remove slow moving items and add new merchandise
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction
- Remained calm and composed in tense situations involving angry or upset customers
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases
- Supported production needs by performing routine tasks using standard procedures and equipment
- Monitored shop security to identify and report shoplifting activities and increase security measures
- Stocked merchandise, clearly labelling items, and arranging accordingly
- Engaged in friendly conversation and developing a strong relationship with customers to better uncover individual and creating a positive impression of business
- Prioritized helping customers over completing other routine tasks in store
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Monitored customers for signs of security concerns and escalated issues to management
Checkout Operator
New World Winton
06.2020 - 09.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes and throughout the rest of the store
- Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales
- Learned duties for various positions and provided backup at key times
- Maintained current knowledge of store promotions and highlighted sales to customers
- Responded promptly to requests for assistance, spills and customer inquiries
- Monitored self-checkout systems and provided help in resolving complex problems
Education
Diploma - Veterinary Nursing
Otago Polytechnic
Dunedin11-2024
Certificate - Animal Technology
Otago Polytechnic
Dunedin, NZ11-2023
Skills
- Animal Handling Skills and Techniques
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Attention to detail
- Leadership qualities
- Community service
- Relationship building
- Time management
- Team collaboration
Accomplishments
- 2024 Diploma in Veterinary Nursing (Level 6): Averaged 7.67 GPA (Assessments Only)
- 2023 Certificate in Animal Technology (Level 5): Averaged 7 GPA (Assessments Only)
Awards
March 2024: Excellence in Practical Skills - Otago Polytechnic School of Veterinary Nursing
- Demonstrated expertise in practical skills from a combination of assessment and supervisor feedback.
Timeline
Student Veterinary Nurse
SPCA
08.2024 - 11.2024
Volunteer & Supervisor
Cat Rescue Dunedin
07.2024 - Current
Kitchen Team Member
Velvet Burger
06.2024 - Current
Shop Assistant
The Big White Shop 2019 LTD
04.2022 - 02.2024
Checkout Operator
New World Winton
06.2020 - 09.2021
Office Assistant
Bulleid Engineering LTD
01.2019 - Current
Diploma - Veterinary Nursing
Otago Polytechnic
Certificate - Animal Technology
Otago Polytechnic
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