Summary
Overview
Work History
Education
Skills
Photography and Cycling
Timeline
Generic

EARL D. TAVERA

24 Secoia Crescent Peninsula Park Mangere, Manukau

Summary

To be part of an excellent organization that gives me an opportunity to utilize my skills and talents towards benefitting the organization and for better personal pursuits. An IT specialist for 12 years that manage various computer related technical assistance and improving the efficiency of the work of staff through using computer. A printer tester expert for eight years in specification for printer drivers. Experience in black box testing. Maintain and review test plans to meet and drive appropriate specific test and the integrity code objectives. Develops in conjunction with Team Lead and coordinate with Team members to address new functions in each product for print driver and firmware. Expertly manage that paper, print cartridges, print heads are efficient during testing. Creates concise report and send it over to Problem Tracking system. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

IT Specialist

RCT Signs and Services
01.2012 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Patched software and installed new versions to eliminate security problems and protect data.

DVR Agent

IONOS, I3 Building IT Park, Lexmark Research and Development Corporation
10.2011 - 03.2012
  • Informed clients of policies and procedures.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Processed customer orders quickly and accurately for timely delivery.
  • Verified and improved quality standards by analyzing customer service metrics.

Project Lead

Lexmark Research And Development
01.2005 - 01.2009
  • Partnered with project team members to identify and quickly address problems.
  • Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
  • Set up and managed team meetings.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.

Software Test, Tech Support

Lexmark Research and Development Corporation
01.2004 - 01.2005
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Designed testing scenarios for usability testing.
  • Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.

Education

Bachelor of Science - Computer Engineering

Cebu Institute of Technology University
Cebu City, Philippines
10.2002

High School Diploma -

University of San Jose Recoletos
Cebu City, Philippines
03.1997

Skills

  • Experienced in manual and automated software testing in Localized Languages
  • Application Testing
  • Test Result Analysis
  • Scripting and Documentation
  • Technical Reporting
  • Quality Assurance
  • Hardware and Software Configuration
  • Bug Report Oversight
  • Testing Coordination
  • Browsers: Safari, Chrome, Edge
  • Attention to details
  • Can work with others in less supervision
  • MAC OS Ventura and lower version of Mac OS
  • Installation, troubleshooting and operation of different Windows Operating System:
  • Windows 10 and Windows 11 and MS Office 365 and 2021
  • Knowledge in AUTOCAD
  • Networking

Photography and Cycling

Been in photography for around 14 years.

Gained several awards and recognized both locally and internationally.


Been in to Cycling for 3 years since COVID-19 pandemic.

Timeline

IT Specialist

RCT Signs and Services
01.2012 - Current

DVR Agent

IONOS, I3 Building IT Park, Lexmark Research and Development Corporation
10.2011 - 03.2012

Project Lead

Lexmark Research And Development
01.2005 - 01.2009

Software Test, Tech Support

Lexmark Research and Development Corporation
01.2004 - 01.2005

Bachelor of Science - Computer Engineering

Cebu Institute of Technology University

High School Diploma -

University of San Jose Recoletos
EARL D. TAVERA