East Timor Viliamu
Nelson,Nelson
Summary
Hard-working and trustworthy cafe worker prepared to contribute service-minded and dedicated attitude to dynamic work service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
1
1
year of professional experience
Work History
Cafe Worker
Toad Hall LTD
Motueka Nelson
03.2023 - Current
- Enhanced customer satisfaction by providing efficient and courteous service in a fast-paced kitchen environment.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed time to juggle multiple tasks simultaneously with ease.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Completed thorough cleaning of kitchen equipment and utensils, leading to a consistently high standard of cleanliness within the establishment.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Recognized for punctuality and reliability in attendance, contributing to a positive workplace culture among kitchen staff.
- Cleaned and maintained work areas, equipment and utensils.
- Learned other teammates' work tasks to train as backup.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Pushed, pulled and transported large loads and objects.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Followed supervisor instructions to complete tasks on time.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor Of Arts - Education
University of Samoa
Apia, Samoa Skills
- Food station setup
- Quality Control
- Cool Under Pressure
- High Energy and Stamina
- Receiving and Storing Supplies
- Kitchen equipment use
- Customer Service
- Teamwork and Collaboration
Timeline
Cafe Worker
Toad Hall LTD
03.2023 - Current
Bachelor Of Arts - Education
University of Samoa