Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Ebonie Makayla Aitken Montrose

Richmond,NSN

Summary

I am currently looking for employment as i have moved back home to nelson and need somewhere to apply my skills and time.

I am a responsible reliable team member, known for applying excellent communication skills and attention to detail to promptly resolve customer complaints and provide effective solutions.

I use my time-management skills to efficiently replenish stock and maintain store standards, while ensuring a positive experience for both customers and team members.

Overview

6
6
years of professional experience

Work History

Sandwich Shift Lead

Subway
Richmond, Nelson
02.2019 - 01.2025
  • Managed staff and the store during opening and closing shifts.
  • Managed closing procedures including counting cash drawers, restocking shelves, cleaning counters and floors.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Managed inventory levels and assisted in ordering supplies as needed.
  • Assisted with training new staff members on proper food preparation methods and customer service procedures.
  • Promoted a positive working environment by leading by example with excellent communication skills.

Trainee/ Work Experience

Warehouse
Richmond, Nelson
10.2018 - 12.2018
  • Worked alongside senior team members to learn related job tasks and roles.
  • Attended training sessions and meetings to learn new information and develop personal skills.
  • Learned to replenish stock and maintain cleanliness levels.
  • Learned to input new stock into the system and organize it to be stocked on the shop floor.
  • Learned how to use a POS system and help improve customer experience.

Education

High School Diploma -

Waimea College
Richmond
12-2020

Skills

  • Cash handling
  • Inventory management
  • POS system operation
  • Food safety certification
  • Staff training
  • Customer relationship management
  • Supply ordering
  • Team leadership
  • Store closing
  • Shift coordination
  • Problem solving
  • Time management
  • Customer complaints
  • Effective communication
  • Product stocking and rotation
  • Efficient work pace
  • Reliability and punctuality
  • Patience and empathy

Affiliations

Theater, travel, art and gaming

References

References available upon request.

Timeline

Sandwich Shift Lead

Subway
02.2019 - 01.2025

Trainee/ Work Experience

Warehouse
10.2018 - 12.2018

High School Diploma -

Waimea College

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Ebonie Makayla Aitken Montrose