Ebony Ashby-Hae Hae
Masterton,WGN
Summary
Proactive and reliable professional skilled in cleaning and customer service. Experienced in maintaining cleanliness and safety standards while efficiently managing time and resources to support exceptional service delivery.
Overview
6
6
years of professional experience
Work History
Lawn Care Garden Care and Bnb Cleaner
Pink Lady
Whakatane, BOP
12.2021 - 11.2023
- Maintained cleanliness and sanitation standards in assigned areas, ensuring a safe environment.
- Operated cleaning equipment, including floor buffers and vacuum cleaners, efficiently and safely.
- Implemented effective waste disposal practices, contributing to environmentally sustainable operations.
- Conducted regular inspections of facilities to identify maintenance needs and report issues promptly.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained tools and equipment to ensure operational efficiency and safety standards.
- Coordinated with clients to understand gardening preferences and project specifications.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Streamlined garden maintenance processes by organizing tools and equipment efficiently for daily use.
- Improved plant health and garden vibrancy with regular, expert pruning and fertilization techniques.
- Cut trees and shrubs to shape and maintain landscape.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Retail Associate
OPSM
Lower Hutt, WGN
02.2018 - 03.2020
- Operated point-of-sale system efficiently to process transactions and manage inventory.
- Maintained visual merchandising standards to enhance store presentation and attract customer interest.
- Educated customers on lens options, coatings, and frame styles to meet individual needs.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Skilled at working independently and collaboratively in a team environment.
- Coordinated patient scheduling, etc. calls emails and in store to optimize appointment flow and minimize wait times through bookings.
- Utilized electronic health record systems to manage patient information and ensure data accuracy.
- Assisted customers in product selection and provided detailed information on eye wear features.
- Educated customers on lens options and care methods, promoting informed purchasing decisions. Managed over 30 calls emails and in store bookings
Barista
Butlers Chocolate Cafe
Lower Hutt, WGN
07.2017 - 02.2018
- Prepared high-quality coffee beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Assisted in inventory management by tracking stock levels and reporting shortages to management.
- Provided exceptional customer service, fostering positive relationships to enhance guest experiences.
- Maintained a clean and organized display of products to enhance customer experience.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Collaborated with team members to restock inventory and ensure product availability.
- Enhanced store presentation by creating eye-catching and enticing product displays that showcased various chocolate selections.
- Monitored product freshness and quality, ensuring compliance with safety standards.
- Provided exceptional customer service, enhancing guest experience and satisfaction.
Timeline
Lawn Care Garden Care and Bnb Cleaner
Pink Lady
12.2021 - 11.2023
Retail Associate
OPSM
02.2018 - 03.2020
Barista
Butlers Chocolate Cafe
07.2017 - 02.2018