Ebony Mills

• 5 years experience on a mobile dental unit building relationships with our rangatahi across 5 High Schools in the Bay of Plenty.
• Providing daily chairside assistance and clerical support to the Dental Therapist as well as but not limited to stocktakes/inventory, infection prevention and control, sterilization, patient bookings/enrollment and general data input on top of personal progression opportunities.

• Temp dental assistant working across the wider BOP and Eastern BOP.
• Worked with DHB/ Private Dentists across multiple different areas - adapting to new therapists and sites, regulary.
• Complied with all Dental Council regulations across each unit/clinic.

Casual DA position learning aspects of specialist Periodontal treatment.

- Still sometimes cover here if needed.

• Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
• Communicated with professionalism and compassion when interacting with surgical team and patients.
• Assisted physicians during diagnosis and treatment, as well as assisting during surgery.
• Organized instruments and supplies to optimize surgical team efficiency.

3 month Maternity leave cover - Training

• Learnt all the basics of Dental Assisting, infection prevention and sterilization procedures.

• Managed guest check-in and check-out procedures at a busy 10 storey apartment building.
• Received incoming calls and coordinated with staff to fulfill customer requests.
• Cultivated professional relationships with guests and staff.
• Input customer data into reservation systems and updated to reflect room changes.
• Responded to and resolved guest issues or complaints.
• Multi-tasked role, fast paced

• Examined and produced specific job orders.
• Met production schedules and throughput yield targets.
• Answered and directed incoming calls using multi-line telephone system.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• Processed payments and updated accounts to reflect balance changes.
• Responded to inquiries from callers seeking information.

• Daily Line Management and Supervision of Small Team - multiple seasons (varied sites)
• Carried out day-day-day duties accurately and efficiently.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Worked flexible hours; night, weekend, and holiday shifts.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used coordination and planning skills to achieve results according to schedule.
• Monitored and verified quality in accordance with statistical process or other control procedures.
• Operated light-duty bench and floor-type machine tools and automation equipment.
• Completed logs and reports to document detailed information on production, spoilage and departmental maintenance needs.
• Trained line workers in packing and shipping type production work.
• Performed computer functions for line management using current system (kiwigreen)

Sole charge daily running of a small fish and chip shop. Customer service faced role preparing food, taking orders, stocktakes, cleaning and more.

Casual position in a customer facing role, providing the complete customer service experience.

• Worked 2 summers between Polytechnic-07/08