Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Eby Jose

Eby Jose

Health And Disability Team Leader
Auckland

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Skilled in client support management, developing personalized plans, advocating for individuals with disabilities, and fostering strong relationship with clients families and service providers.

Overview

7
7
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work History

Team Leader

Agape Homes Trust
Auckland
12.2023 - Current

Coordinates services for individuals with various disabilities including physical, intellectual and developmental disabilities.

  • Advocates for clients to access appropriate community resources, healthcare services and funding.
  • Develop and implement person centered care plan in collaboration with clients ands their families and other service providers.
  • Maintain an accurate record of client services, assessments and progress reports.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics and mentoring staff members, helping them develop their skills , performance and productivity.

House Leader

Agape Homes Trust
Auckland
07.2022 - 12.2023
  • Improved living environment for clients by overseeing daily operations and addressing maintenance issues promptly.
  • Facilitated open communication among clients by holding regular meetings to address concerns and gather feedback from the clients family.
  • Managed house budgets efficiently, ensuring sufficient supply and allocation of resources.
  • staff roster writing, leave management and organizing team meeting to discuss, plans and progresses.
  • Developed comprehensive training and orientation programs for new staff members to ensure a smooth onboarding process and efficient team integration.
  • Ensured the safety and well-being of clients by implementing effective security measures and emergency response plans.

Community Support Worker

Agape Homes Trust
Auckland
08.2019 - 07.2022
  • Provided direct support to individual with disabilities in daily activities such as Activities of daily living, transportation and social engagement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.

Community Support Worker

IDEA Services
Auckland
08.2018 - 08.2019
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Facilitated group activities that promoted social interaction and skill development among clients.
  • Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
  • Streamlined client intake process to ensure timely access to services and resources.

Education

Graduate Diploma in Hospitality Management - Hospitality Administration And Management

Otago Polytechnic
Auckland
06.2015 - 05.2025

Skills

Team supervision

Teamwork and collaboration

Work planning

Team motivation

Problem-solving

Mentoring

Quality improvement

Documentation and reporting

People management

Certification

New zealand certificate of health and well being support work- Level 3

Timeline

Team Leader

Agape Homes Trust
12.2023 - Current

House Leader

Agape Homes Trust
07.2022 - 12.2023

Community Support Worker

Agape Homes Trust
08.2019 - 07.2022

Community Support Worker

IDEA Services
08.2018 - 08.2019

Graduate Diploma in Hospitality Management - Hospitality Administration And Management

Otago Polytechnic
06.2015 - 05.2025
Eby JoseHealth And Disability Team Leader