Lily Lam
Auckland
Summary
I am a respectful, inquisitive and diligent person who demonstrates a strong curiosity and eagerness to learn, continuously seeking to expand knowledge. My experiences in volunteering and previous job roles have honed my skills in teamwork, problem-solving, and working independently. I am eager to apply these abilities in a new role and contribute positively to your team.
Overview
3
3
years of professional experience
Work History
Deli Assistant
New World Long Bay
03.2023 - Current
- Assisting customers with their deli needs, answering questions about products
- Learning to prepare and present deli items, such as slicing meats and cheeses, assembling sandwiches, and preparing salads or other ready-to-eat items
- Learning and following health and safety regulations, including proper food handling, maintaining cleanliness in the deli area, and ensuring all products are stored and displayed correctly
Front of house
Yaruki Browns Bay
09.2022 - 03.2023
- Effectively communicating with guests to take reservations, explain menu items, and handle special requests or dietary requirements
- Handling guest complaints or issues calmly and professionally, finding solutions to ensure customer satisfaction
Checkout Operator
PaknSave Wairau
01.2022 - 09.2022
- Providing friendly and efficient service to customers, addressing their questions and concerns, and ensuring a positive shopping experience
- Ensuring all transactions are processed accurately, scanning items correctly, and maintaining attention to detail to prevent errors
Volunteer Job
Hospice Op shop
01.2022 - 01.2022
- Interacting with customers, assisting them with their needs, handling inquiries, and providing excellent service
- Managing sales transactions, operating cash registers, handling returns, and processing payments
- Organizing and displaying merchandise attractively to boost sales, restocking shelves, and maintaining a tidy shop environment
Education
High school Diploma -
Long Bay College
AucklandSkills
- Bilingual (fluent in both Vietnamese and English)
- Ability to take orders and manage customer interactions
- Possessing hospitality expertise acquired through academic training
- Ability to work in a fast-paced and high-stress environment
References
Supervisor/ Duty Manager at PAKn'SAVE
Brian Jang
+64 21 258 9079
Deli Supervisor at New World
Jack Martin
022 016 9263
Timeline
Deli Assistant
New World Long Bay
03.2023 - Current
Front of house
Yaruki Browns Bay
09.2022 - 03.2023
Volunteer Job
Hospice Op shop
01.2022 - 01.2022
Checkout Operator
PaknSave Wairau
01.2022 - 09.2022
High school Diploma -
Long Bay College
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