Summary
Overview
Work History
Education
Skills
Timeline
Generic
EDEN JADE HETARAKA

EDEN JADE HETARAKA

Dargaville,Kaipara

Summary

Organized and dependable candidate seeking a position in a pathway i can extend my knowledge base and grow within a company. Customer-oriented with skills in retail preparation and communications. Proven excellence in customer service and sales. Dedicated to answering customer queries concerning retail or healthcare protocols.

Overview

10
10
years of professional experience

Work History

Customer Service Specialist

ASB Bank
Whangarei, NTL / Dargavile, NTL
06.2024 - 12.2024
  • Collaborated with team members to create effective strategies for improving overall customer experience.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Pharmacist Assistant

Orrs Phamacy
Dargaville, NTL
03.2021 - 05.2023
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Operated cash register and performed front counter tasks to facilitate daily operations.

Deli 2ic, Online Assistant

Countdown Supermarket
Dargaville, NTL
10.2019 - 03.2021
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Checkout Supervisor

Countdown Supermarket
Kerikeri, NTL
11.2018 - 06.2019
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Checkout Operator

Countdown Supermarket
Katikati, BOP
01.2017 - 11.2018
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Home Support Worker

Ngati Hine Health Trust
Kaeo, NTL
02.2015 - 06.2016
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.

Education

NCEA Level 2 -

Whangaroa College
01.2015

NCEA Level 1 -

Whangaroa College
01.2014

Skills

  • Organized
  • Communication
  • Critical thinking
  • Teamwork
  • Retail Protocols
  • Customer service

Timeline

Customer Service Specialist

ASB Bank
06.2024 - 12.2024

Pharmacist Assistant

Orrs Phamacy
03.2021 - 05.2023

Deli 2ic, Online Assistant

Countdown Supermarket
10.2019 - 03.2021

Checkout Supervisor

Countdown Supermarket
11.2018 - 06.2019

Checkout Operator

Countdown Supermarket
01.2017 - 11.2018

Home Support Worker

Ngati Hine Health Trust
02.2015 - 06.2016

NCEA Level 2 -

Whangaroa College

NCEA Level 1 -

Whangaroa College
EDEN JADE HETARAKA