Edna Bloomfield

• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Updated reports, managed accounts, and generated reports for company database.
• Enhanced overall office productivity through effective staff management and coordination of daily tasks.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
• Contributed to successful projects by providing essential administrative support and resource management.
• Improved communication within the organization through regular updates on policies, procedures, and key events.
• Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
• Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
• Streamlined office processes by implementing efficient administrative systems and procedures.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Followed detailed directions from management to complete daily paperwork and computer data entry.

Administrative support across building projects

Coordination with contractors and supplies

General office duties and record-Keeping

Filing

Worked well in a team setting, providing support and guidance

Excellent communication skills, both verbal and written

Excellent communication skills, both verbal and written.

Passionate about learning and committed to continual improvement.

Used critical thinking to break down problems, evaluate solutions and make decisions.

• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Ordered all office supplies and kept check on inventory levels.
• Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
• Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
• Developed close working relationships with front office and back office staff.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Addressed and remedied all patient or team member issues.
• Supervised team of [Number] office personnel.
• Oversaw accounting, budgeting, and financial reporting.
• Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
• Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
• Provided supervision and management to team of support personnel.
• Boosted staff morale by offering constructive feedback and specific direction.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Improved practice revenue through effective financial management and strategic cost reductions.
• Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
• Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
• Created and implemented organizational policies and procedures.
• Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
• Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
• Developed and implemented strategies to improve patient access, satisfaction and care quality.
• Implemented new electronic health record system, leading to increased efficiency in patient data management.
• Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
• Enhanced patient privacy and confidentiality through rigorous staff training and policy development.
• Negotiated with suppliers to secure cost-effective purchasing agreements for medical supplies.
• Improved patient flow through office by redesigning check-in and check-out processes.
• Coordinated with healthcare providers to ensure that patient care plans were effectively implemented.
• Enhanced patient satisfaction by implementing streamlined appointment scheduling system.
• Conducted regular staff training sessions to ensure high levels of patient service and care.
• Improved operational workflows, which allowed for increase in number of daily patient appointments.
• Managed all aspects of billing and coding, reducing errors and improving reimbursement rates.
• Implemented disaster recovery plan, ensuring continuity of care during unforeseen events.
• Developed and enforced office policies to ensure compliance with healthcare regulations, improving practice efficiency.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Discussed medical histories with patients in effort to provide most effective medical advice.

Generated and processed invoices for advertising clients

Maintained accurate financial records

Liaised with internal teams and clients for billing queries

Processed airline financial transactions and reconciliations

Handled reporting and ledger maintenance

Collaborated with finance and operational teams

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Used accounting software to reconcile accounts, track income, and generate invoices.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Handled day-to-day accounting processes to drive financial accuracy.
• Matched purchase orders with invoices and recorded necessary information.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.