Edna Clarke

- Ensured a high standard of hygiene and safety on a day to day basis. e.g nappy changes, disinfecting, ensuring equipment/resources safe to use inside and outside.

- Participated in planning and evaluating the centres programme and curriculum and in developing portfolios of the children, to carry out observations necessary and to have a working knowledge to Te Whāriki.

- Attended fortnightly staff meetings.

- Carried out day to day staff roster duties.

- Communicated and consulted parents, whānau, peers and tamaiti, respecting their values, needs and aspirations for their child.

- had an understanding of the centres policies and incorporated them where applicable.

- implemented Tririti o Waitangi policy and promoting bi-culturalism in the Center.

- assisted in the incorporation of multi-culturalism into the centres programme.

- underwent training and professional development in consultation with the manager and head teacher.

- took on administrative role which included staff hour counts, assisting in running of the day to day job roster, organising programme planning each term, collating photos to go in the weekly newsletter.

- Supervised tamariki in areas where I was directed to go.

- Was reliable and flexible when it came to my availability to work.

- Engaged with tamariki in various activities.

- Supported staff where needed.

- took the opportunity to observe and learn different teaching styles.

• Provided customer service by selling tickets answering questions.
• Greeted customers with smile and provided friendly, knowledgeable service.
• Assisted in the safety of passengers when they entered/exited the trains.
• Reported to the train manager.
• Worked extra shifts where possible.
• Cash handling skills.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated and closed out drawers with high accuracy to maintain balanced registers.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Mentored new team members on checkout operating system.
• Ensured staff received breaks on a day to day basis.
• Checked personal identifications during alcohol and tobacco sales.
• Managed staffing levels to provide optimal support for cash register operations.
• Answered incoming calls to offer information and direct individuals to correct personnel.
• Handled cash with high accuracy and took care to check bills for fraud.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.