Summary
Overview
Work History
Education
Skills
Timeline
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Edna Graellos

Takaro,Palmerston North

Summary

When I graduated high school and went to college needing to support my studies I began working for the Water District (a government agency responsible for the supply of water to the City). Over the years I progressed through many departments until I ran the collection office. In 2020 the company was privatized and I was offered a pay increase to stay on but decided after 3 months to take a redundancy package and join my husband in New Zealand.

Since arriving we have been through the residency process and my residence has been approved.

During the last year, I have been supporting my husband voluntarily at the Himatangi Cossie Club both on the till and in the kitchen, and have learned many new skills with food preparation storage, etc.

Overview

39
39
years of professional experience

Work History

Kitchen Assistant/ Cashier

RICCS CATERING
Manawatu - Palmerston North, Himitagi Beach (cossie Club0
05.2023 - Current
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
  • Prepared food items consistently following recipe cards and production and portion standards.
  • Greeted customers entering the restaurant with a pleasant demeanor.
  • Stocked supplies such as food items and utensils in serving stations, cupboards, refrigerators, and salad bars.
  • Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
  • Maintained kitchen sanitation standards to ensure safety of staff and customers.
  • Restocked items as needed throughout the day in order to maintain sufficient levels.
  • Followed all health department regulations while preparing food products for consumption by customers.
  • Operated dishwashing machines safely according to manufacturer's instructions.
  • Ensured that all kitchenware was properly washed before being put away for storage.
  • Checked temperatures of freezers and refrigerators regularly to ensure proper functioning.
  • Labeled containers with dates indicating when food should be used or discarded.
  • Performed basic maintenance duties such as cleaning floors or walls.
  • Assisted chefs with line cooking during busy periods in the restaurant.
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.
  • Maintained order and cleanliness of work areas to conform with health codes.

Customer Service Cashier/ Manager

DAGUPAN CITY WATER DISTRICT
Dagupan, DAGUPAN CITY
05.1985 - 03.2021
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers promptly and responded to questions.

Education

Bachelor of Science - BUISINESS ADMINISTRATION

LYCEUM NORTH-WESTERN UNIVERSITY
DAGUPAN CITY
04-1990

Skills

  • always punctual and reliable
  • works efficiently with minimal supervision
  • has good customer service skills always polite and attentive
  • able to deal with customer issues with tact
  • is loyal to employers and supportive of fellow staff
  • willing to learn new tasks

Timeline

Kitchen Assistant/ Cashier

RICCS CATERING
05.2023 - Current

Customer Service Cashier/ Manager

DAGUPAN CITY WATER DISTRICT
05.1985 - 03.2021

Bachelor of Science - BUISINESS ADMINISTRATION

LYCEUM NORTH-WESTERN UNIVERSITY

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Edna Graellos