Edward Winter Buckland

• Effectively multitasked within one of the fastest-paced environments in NZ (1000's of customers a day).
• Charmed and helped customers by meeting their needs and enquiries ensuring a positive experience at the restaurant.
• Performed opening and closing tasks such as cleaning duties, stocking supplies / Also trained other staff on how to carry out these same tasks.
• Managed point-of-sale system operations such as entering items on order tickets and use of eftpos / tills
• Forged great relationships in the workplace and boosted the morale of all my colleagues (one of my favourite parts of the job)
• helped patrons with severe allergies select appropriate/safe food items on the menu - this required a deep understanding of the menu and ingredients that could put customers at risk.

• Operating Cameras including Slow Motion equipment and Real Time equipment
• Specialised in TimeLapse photography used in natural history/wildlife photography, Agricultural Advertising and Films.
• Collaborated closely with Emmy/Bafta award winning photographers in order to capture captivating time-lapse sequences, contributing to various projects and campaigns.
• Assisted in setting up and maintaining camera equipment, ensuring smooth operation during shoots.
• Prepared and organised props, lighting, and other necessary tools, ensuring efficiency and timeliness on set.
• Demonstrated strong attention to detail and adherence to timelines, ensuring high-quality results. (Including set building + Plant care)
• Understanding of power tools and building equipment in order to create room sized sets of the natural world.
• Ability to maintain/clean/ troubleshoot one of a kind camera rigs / robotics used for filming.

Relevant Skills:

• Strong organisational abilities, ensuring smooth coordination of rental equipment and guest requirements.
• Proficient in camera equipment setup and maintenance, including troubleshooting technical issues.
• Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously.
• Excellent interpersonal skills, enabling positive communication with team members and guests (Executive Producers / Investors / other camera operators / Engineers Etc.)
• A strong connection / fascination with nature and the environment
• A creative mindset and a doers attitude allowing me to create and try lots of different techniques and ideas in order to fulfill a producers vision / need.

Barista Trained: I have a real passion for coffee making and forging drinks - I get a real sense of pride when complimented on my coffee and love the craftsmanship behind drink making.

Customer Service: Proven track record of providing outstanding customer service by anticipating and fulfilling customer needs. Skilled in addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

Team Leadership: Your staff are only as good as your team leader - I am very caring and understanding of those i work with. I am trusted and friends with those i work with making there happiness a priority at work ensuring they can communicate with me about anything that may be upsetting them.

Communication: Excellent verbal and written communication skills, enabling effective interaction with customers, team members, and management. Able to convey information clearly and concisely, ensuring everyone is well-informed and on the same page.

Problem Solving: Strong problem-solving abilities, capable of thinking quickly and making sound decisions under pressure. Skilled at identifying and resolving customer issues to ensure a positive experience.

Time Management: Efficiently manage time and prioritise tasks to ensure smooth operation of the coffee shop/waffle house. Capable of handling multiple responsibilities simultaneously while maintaining attention to detail.

Menu Knowledge: Comprehensive understanding of the menu, including beverages, food items, and ingredients. Proficient in providing recommendations and suggestive selling to enhance the customer experience.

Conflict Resolution: Expertise in managing conflicts and diffusing tense situations. Skilled at maintaining a calm demeanour and finding mutually beneficial resolutions, ensuring customer satisfaction and a harmonious work environment.