Ekaterina Shtefan
Mairangi Bay,AUK
Summary
Hospitality all-rounder with strong barista experience, recently relocated to Auckland. Known for warm, solutions-focused service in busy venues, reliable cash handling, and tidy end-of-day routines.
Overview
1
1
year of professional experience
Work History
Barista
Kashtan GmbH
01.2025 - 09.2025
- Keyholder & cash: solo opens/closes; POS open/close; refunds/voids; end-of-day cash-ups with minimal variance.
- Admin & ops: monitored stock-on-hand; flagged low/critical items for reorder; recorded wastage/write-offs; received deliveries; assisted monthly inventory counts.
- Documentation & checklists: maintained daily prep/usage logs and closing checklists; completed daily espresso-machine clean/backflush; tidy, food-safe workstation.
- High-volume service: managed queue & pick-up in a small, busy cafe; kept standards under pressure; de-escalated tense customer situations.
- Beverages: espresso & non-coffee drinks (matcha, lemonades, iced); basic latte art; mixed simple alcoholic cocktails (incl. shaker) when required.
- Light kitchen (as needed): breakfast line incl. poached eggs & hollandaise from scratch; bagel assembly; daily mise en place (portioning, labelling, rotating ingredients).
Education
High School Diploma -
Secondary School No. 196
07-2020
Skills
- Customer service; calm under pressure; team player
- Solo opens/closes; keyholder; tidy closes
- POS/EFTPOS/payWave; cash handling
- End-of-day cash-ups; refunds/voids (minimal variance)
- Uber Eats & takeaway flow
- Stock control & ordering support; monthly stocktakes
- Prep/usage & wastage logs; daily machine clean/backflush
- Drinks: espresso; matcha, lemonades, iced; basic latte art
- Languages: English (B2–C1), German (conversational), Russian (native)
Timeline
Barista
Kashtan GmbH
01.2025 - 09.2025
High School Diploma -
Secondary School No. 196