Ekta Patel

• Managed accounts payable and receivable, ensuring accurate invoicing, timely payments, and credit control.
• Processed payroll, ensuring accuracy in salary calculations, deductions, and statutory payments.
• Generated financial reports, such as profit & loss statements and balance sheets, for management review.
• Maintained general ledger accounts, processed journal entries, and ensured accurate financial data recording.
• Performed bank reconciliations to verify transactions and resolve discrepancies efficiently.
• Assisted in budget preparation and financial forecasting, analyzing variances and providing insights for decision-making.
• Monitored cash flow, ensuring sufficient funds for operational needs while optimizing liquidity management.
• Managed financial documentation, including invoices, receipts, purchase orders, and contracts.
• Utilized accounting software like Xero for efficient financial management.
• Scheduled and coordinated technicians for the system installations, maintenance, and repairs.
• Managed client work orders, assigning tasks based on technician availability and expertise.
• Maintained employee records, including contracts, certifications, and compliance documents.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

• Worked closely with team members to ensure project deadlines

• Managed cash transactions with accuracy and efficiency
• Provided exceptional customer service and resolved issues
• Maintained a clean and organized checkout area
• Assisted with inventory management and restocking shelves
• Trained new employees on checkout procedures

• Customer service
• Stock management
• Team collaboration
• Maintained store organization
• Assisted customers in person, over the phone, and via email
• Processed returns, exchanges, and refunds accurately and efficiently
• Managed and resolved customer complaints and issues
• Maintained a positive attitude and provided exceptional service to all customers
• Collaborated with team members to ensure a smooth flow of operations