Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Elcita Hale

Redwood ,Christchurch

Summary

Professional Healthcare Assistant with experience interacting with patients daily to deliver top-quality healthcare services. Practiced in recording vital signs and supporting medical staff with various patient care tasks. Certified in Health and Wellbeing Support. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with role.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Healthcare Assistant

Pender Health
Redwood ,Christchurch, Christchurch
02.2023 - Current
  • Monitored patient progress and reported any changes to the healthcare team.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Ensured that all safety protocols were followed at all times.
  • Responded to call lights and completed frequent rounds to meet patients' needs.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Provided emotional support to family members who were dealing with illness or death of loved ones.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted patients with activities of daily living.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Used hospital-approved devices and techniques to transport and lift patients.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Support Worker

Donaldson
Redwood ,Christchurch, Christchurch
08.2021 - 08.2022
  • Maintained organized filing system for client records, providing complete documentation of all interactions.
  • Organized recreational and educational activities for clients according to individual needs.
  • Modified treatment plans to accommodate changes in clients' health or progress.
  • Collaborated with community workers to implement exciting social activity programs within facility.
  • Improved resident and staff engagement through group activities.
  • Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Identified environmental challenges to client progress through interviews with patient and caregivers.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
  • Transported clients to and from medical and mental health appointments with assigned vehicle.
  • Advocated for clients to resolve medical or personal crises.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
  • Maintained records of services provided, client progress, and goals achieved.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Advised on policy development and assisted in community program implementation.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Documented services and collected required data for evaluation.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Encouraged independence by teaching skills needed for everyday life.
  • Utilized data and experience to coordinate patient care and rehabilitation.
  • Monitored client progress and reported any changes in behavior or health conditions to supervisor.
  • Administered medication according to doctor's orders and monitored side effects.
  • Conducted assessments of client abilities and needs to create individualized care plans.
  • Provided assistance in the home environment including meal preparation and light housekeeping.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Transported patients safely to social activities and doctors appointments.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Developed strategies to help individuals cope with their disability.

Encoder

SCAD Philippines Manufacturing Corp.
Cavite/ Philippines
07.2005 - 01.2006
  • Prepared source data by compiling necessary documents, files and information at start of each new project.
  • Analyzed existing data and identified discrepancies in order to ensure accuracy of information.
  • Maintained a database of customer records, ensuring all entries were accurate and up-to-date.
  • Scanned, sorted and entered paper files into digital database.
  • Followed strict security protocols when dealing with confidential customer information.
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Troubleshot any issues encountered while encoding information into databases.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Collaborated with encoding team to distribute tasks and improve workflow.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Collaborated with other departments to ensure that data was accurate, complete, and timely.

Quality Control Inspector

ASG Manufacturing Philippines
Cavite, Epza, Cavite
09.2002 - 10.2004
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Selected samples for use as test models.
  • Developed corrective action plans based on findings from investigations and audits.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
  • Completed non-destructive tests and conducted continuous inspections.
  • Compared product and materials colors, shapes, textures and grades with predetermined templates.
  • Inspected and repaired products to meet project expectations.
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Generated reports summarizing inspection results, defect trends, and other statistical data.
  • Completed day-to-day duties accurately and efficiently.

Education

Associate of Science - Programmer/ Under Graduate

STI College
Bacoor, Cavite, Philippines
05-2000

Vocational Course - Basic Computer

Rosario Municipal Program
Rosario, Cavite, Philippines
03-2000

High School Diploma -

Tanza National Comprehensive High Scool
Tanza, Cavite, Philippines
03-1998

Skills

  • ADL Support
  • Patient Education
  • Infection Control
  • Phlebotomy
  • Patient Companionship
  • Feeding Assistance
  • Patient Transportation
  • Medical Equipment Operation
  • Elderly Care
  • Patient Care
  • Toileting Assistance
  • Patient Safety
  • Catheter Care
  • Blood Pressure Measurement
  • Specimen Collection
  • Vital Signs Monitoring
  • Compassionate Care
  • Mobility Support
  • Bedside Manner
  • Document Scanning
  • Deadline-Oriented
  • Quality Control Procedures
  • Data Entry
  • Reporting and Documentation
  • Attention to Detail
  • Microsoft Office

Certification

  • Qualification in NZQA Level 3 in Health and Wellbeing Support

Languages

English
Professional

References

References available upon request.

Timeline

Healthcare Assistant

Pender Health
02.2023 - Current

Support Worker

Donaldson
08.2021 - 08.2022

Encoder

SCAD Philippines Manufacturing Corp.
07.2005 - 01.2006

Quality Control Inspector

ASG Manufacturing Philippines
09.2002 - 10.2004

Associate of Science - Programmer/ Under Graduate

STI College

Vocational Course - Basic Computer

Rosario Municipal Program

High School Diploma -

Tanza National Comprehensive High Scool

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Elcita Hale