Summary
Overview
Work History
Skills
About Me
Referees
Timeline
StoreManager

Elfleda Dixon

Ashburton,CAN

Summary

Leader with a proven track record of opening and managing a successful store for Whitcoulls, enhancing customer satisfaction, and spearheading a $1 million Holiday Centre project. Excel in complex problem-solving and fostering team spirit, adept at managing teams and leveraging excellent time management skills to exceed targets.

Overview

33
33
years of professional experience

Work History

Store Manager

Whitcoulls
11.2004 - Current

I was employed to open the store in Ashburton. This position involves the day to day running of a busy and successful store. Some of the duties include :-


- Ensuring store budgets and targets are met

- Recruiting, training and leading team members

- Extensive administrative duties

- Stock Management

- Marketing

- Building and maintaining supplier & customer relationships


Service Receptionist

Gluyas Motor Group
01.2003 - 10.2004

- Booking in vehicles for maintenance

- Invoicing work completed by mechanics

- Data entry of hours worked.

- Ensuring customers happy with service given

Account Director

Internet Travel Group
01.1999 - 02.2001

Originally employed as a Client Services Manager, after a short time promoted to an Account Director with a portfolio of clients in excess of $25 million. Some of the duties of this position were to : -


- Develop and execute business plans for clients

- Ensure retention of all existing clients

- Negotiate attractive contracts with travel suppliers for clients.

- Positively resolve all client issues / queries

- Identifying new business opportunities

- Monthly analysis reporting to clients

Sales Executive /Senior Travel Consultant

Focus Executive Travel
09.1992 - 01.1999

Appointed to set up a Holiday Centre within an existing Corporate Travel Office. This was very successful and managed to achieve a profitable $1 million operation within 18 months.

Skills

  • Complex Problem Solving
  • Manage a team
  • Quick Learner
  • Computer literate with many applications
  • Excellent time management
  • Analytical mind
  • Excellent attention to detail
  • Work well under pressure
  • Excellent Customer Service
  • Bring fun and laughter to work

About Me

- I am a NZ citizen

- Hold a Full Drivers Licence

- Hold Workplace First Aid Certificate

- Willing to learn new skills and processes

- Enjoy Reading, Cooking and Painting


Referees

Rachel Witterman  - Tel 027 244 0565

Store Manager Whitcoulls Timaru


Jo Hooper - Tel 027 325 3922

Supervisor Whitcoulls Ashburton


Tony Hilton - Tel 021 207 1268

ex Marketing Manager Whitcoulls

Casual Salesperson Whitcoulls Ashburton

Timeline

Store Manager

Whitcoulls
11.2004 - Current

Service Receptionist

Gluyas Motor Group
01.2003 - 10.2004

Account Director

Internet Travel Group
01.1999 - 02.2001

Sales Executive /Senior Travel Consultant

Focus Executive Travel
09.1992 - 01.1999
Elfleda Dixon