Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eli Pilisi

AKL,Pt Chevalier

Summary

I’m a hardworking and reliable individual who takes pride in getting the job done properly and efficiently. I don’t waste time I stay focused and productive, always aiming to deliver high-quality results. I have amazing customer service skills and consistently create positive experiences for clients and customers.

At every job I’ve worked, I’ve been recognized as one of the best if not the best workers on the team. I take initiative, go above and beyond expectations, and lead by example. My presence enhances the workplace and motivates those around me. I’m someone my team and employer can always count on. Trustworthy, loyal, and dedicated, I’m committed to contributing to a successful and supportive work environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
01.2024 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.

Warehouse Worker

The Warehouse St Lukes
10.2024 - 03.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 250 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Crew Member

Gilmours Mt Roskill
04.2024 - 07.2024
  • Collaborated with team members to complete orders.
  • Picked and Packed online customer orders efficiently
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Security Officer

Red Badge Security
05.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Examined doors, windows and gates to verify security.
  • Issued access cards to authorized personnel to monitor access points.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Education

Ncea Level 1

Papatoetoe High School
Auckland, NZ
12-2021

Ncea Level 2

Papatoetoe High School
Auckland, NZ
12-2022

Ncea Level 3

Ormiston Senior College
Auckland, NZ
12-2023

Skills

  • Hardworking – Dedicated and committed to completing tasks to a high standard
  • Efficient – Delivers results quickly and accurately while maximizing productivity
  • Trustworthy – Honest, dependable, and able to handle responsibilities with integrity
  • Reliable – Consistently punctual and dependable in all aspects of work
  • Strong Communication Skills – Able to communicate clearly and professionally with colleagues, clients, and customers
  • Customer Service-Oriented – Committed to providing excellent service and creating positive customer experiences
  • Friendly and Approachable – Builds positive relationships with team members and clients; easy to work with
  • Clean and Tidy – Maintains a neat and organized work environment; pays attention to detail
  • Quick Learner – Adapts quickly to new tasks, tools, and environments with minimal supervision
  • Focused and Disciplined – Stays on task and avoids distractions to ensure productivity and quality
  • Results-Driven – Committed to getting the job done efficiently and effectively
  • Punctual – Always on time and respects deadlines and schedules

Certification

Ncea Level 1

Ncea Level 2

Ncea Level 3

Languages

English
Native or Bilingual
Samoan
Native or Bilingual

Timeline

Security Officer

Red Badge Security
05.2025 - Current

Warehouse Worker

The Warehouse St Lukes
10.2024 - 03.2025

Crew Member

Gilmours Mt Roskill
04.2024 - 07.2024

Crew Member

McDonald's
01.2024 - 03.2024

Ncea Level 1

Papatoetoe High School

Ncea Level 2

Papatoetoe High School

Ncea Level 3

Ormiston Senior College

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