Summary
Overview
Work History
Skills
Key Skills Competencies
Health
Drivers Licence
Own Transport
Hobbies Interests
Hobbies and Interests
Timeline
Generic

Elisa Lamb

Christchurch,CAN

Summary

Highly motivated, adaptable, and enthusiastic professional with extensive experience in fast-paced team environments. A quick learner, well-organized, and proactive in providing efficient and accurate administrative support to managers, contract teams, and colleagues. Strong interpersonal skills enable the establishment of positive working relationships with a diverse range of people. Detail-oriented with a "can-do" attitude, confidently handles both routine tasks and dynamic challenges. Eager to grow a career by applying existing skills and experience in a role where thriving is possible.

Overview

13
13
years of professional experience

Work History

Service Admin Coordinator

FFP
07.2022 - Current
  • Efficiently coordinate and manage service jobs, acting as the key liaison between clients, the BWOF team, and technicians.
  • Responsible for stock ordering, job processing, and maintaining seamless communication between customers and FFP technicians.
  • Receive, check, and process stock for the Service and HOFFE departments.
  • Manage special customer jobs and ensure timely service delivery.
  • Serve as the primary point of contact between customers, technicians, and management.
  • Handle fire extinguisher servicing for walk-in customers at reception.
  • Assist with inventory control and stock management.
  • Process invoices, credits and work order numbers collaborating with the FFP accounts team.
  • Identify and resolve on-site issues alongside FFP technicians.
  • Coordinate courier and freight logistics.
  • Maintain accurate documentation and records.

Inwards Goods Coordinator

Placemakers
08.2014 - 06.2022
  • Responsible for managing inwards goods processes, ensuring accurate receipting and organization of stock, and maintaining communication between suppliers, customers, and the sales team.
  • Checking and receipting stock for the branch.
  • Managing special orders for customers.
  • Liaising with suppliers, sales teams, and customers.
  • Updating and maintaining price labels.
  • Assisting with inventory control.
  • Processing credits and returns.
  • Identifying and filtering dead stock for return.
  • Coordinating with courier and freight companies.
  • Managing documentation and record-keeping.

Warranty & Repair Assistant

Southern Approach
04.2012 - 08.2014
  • Supported the Warranty & Repair team by coordinating repairs, orders, and dispatch processes while ensuring seamless communication with stores and customers across New Zealand.
  • Organizing and processing picking sheets.
  • Handling customer and store inquiries via phone and email.
  • Performing administrative tasks such as faxing, printing, and scanning.
  • Scheduling and managing diaries and appointments.
  • Monitoring inventory and ordering supplies.
  • Managing courier coordination for pickups and deliveries.
  • Handling warranty claims and repairs.
  • Participating in social club initiatives.
  • Operating the electrical Wave and forklift.
  • Assisting with monthly management reports and office organization.

Skills

  • Excellent organizational skills
  • Excellent administrative skills
  • Excellent analytical skills
  • Strong attention to detail
  • Ability to maintain confidentiality
  • Proficient in Microsoft Office Suite
  • Capable of multitasking
  • Managing competing priorities
  • Strong leadership abilities
  • Experience maintaining records
  • Experience with document control
  • Self-motivated
  • Ability to work independently

Key Skills Competencies

  • Excellent organizational, administrative, and analytical skills
  • Strong attention to detail and accuracy, even under pressure
  • Ability to maintain confidentiality and handle sensitive information
  • Proficient in Microsoft Office Suite
  • Capable of multitasking and managing competing priorities
  • Strong leadership and team coordination abilities
  • Experience maintaining records, systems, and document control
  • Self-motivated and able to work independently

Health

Excellent

Drivers Licence

Full Licence

Own Transport

Yes

Hobbies Interests

  • Cooking
  • Sport
  • Camping
  • Outdoor Activities
  • Family time

Hobbies and Interests

  • Spending time with family and friends
  • Outdoor activities and sports
  • Cooking

Timeline

Service Admin Coordinator

FFP
07.2022 - Current

Inwards Goods Coordinator

Placemakers
08.2014 - 06.2022

Warranty & Repair Assistant

Southern Approach
04.2012 - 08.2014

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Elisa Lamb