Elisapeta Mata
Auk,AUK
Summary
Dedicated Room Attendant with proven expertise at Ibis Hotel, excelling in housekeeping and guest service. Recognized for maintaining a pristine environment and enhancing visitor experiences through effective communication and teamwork. Proficient in cleaning techniques and room preparation, ensuring safety and comfort for all guests.
Overview
2
2
years of professional experience
Work History
Room Attendant
Ibis Hotel
Airport
02.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Diploma - Art
Samoa National University
Samoa07.2019
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Room preparation
- Professional appearance
- Hospitality industry
- Safety awareness
- Guest service and support
Languages
Samoan/rnglish
Full Professional
Timeline
Room Attendant
Ibis Hotel
02.2022 - 11.2023
Diploma - Art
Samoa National University