Elizabeth Aliioaiga
Avondale,New Zealand
Summary
I am currently practicing as a registered social worker | Case Manager at the University of Auckland for the Mental Health and Wellbeing team. I am known for my strong interpersonal skills, adaptability in culturally diverse environments, working collaboratively in a multi-disciplinary team and my ability to work under-pressure. I am passionate about achieving positive outcomes when working with vulnerable children/young people and their families; so I am always exploring pathways to develop my skills and knowledge of social practice.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Campus Care Case Manager
The University of Auckland
02.2022 - Current
- Improved students outcomes by developing and implementing comprehensive wellbeing and safety plans tailored to individual needs.
- Dealt with students who have presented distressed to our service
- Developed workshops/programs for students to support transition from secondary to tertiary sector
- Coordinate/facilitate meetings with faculties, internal and external services to ensure wraparound supports are provided for student throughout their studies
- Facilitate Mental Health and Wellbeing workshops for different faculties, student associations and pathway groups
- Apart of the Study Fono initiative for Pasifika scholarship recipients for transition support secondary to tertiary
- Collaboratively worked in a multi-disciplinary team with different health professionals
- Leadership role - I had the opportunity to lead a team of clinicians for 6 weeks providing consultation support
Social Worker in School
The Angelican Trust for Women and Children
02.2019 - 01.2022
- Identified challenges students and families were currently facing, advocate for families, creating plans and implementing appropriate supports to minimise the barriers for successful outcomes.
- Developed and facilitated social skills, grief/loss and mentoring programmes for students.
- Advocacy support for children/young people and their families within Oranga Tamariki system
- Facilitated trainings/workshops, induction processes and mentored/coached Social Workers in a Senior Practitioner role
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Monitored students and families progress and adapted wellbeing/holistic plans to meet changing needs.
Student Social Worker
The Fono – Health and Social Services
03.2018 - 06.2018
- Enhanced vulnerable peoples well-being by conducting comprehensive assessments and developing individualized care plans.
- Expanded professional knowledge through ongoing continuing education opportunities, workshops, and networking events.
- Developed culturally sensitive interventions tailored to the unique needs of diverse populations served in the agency setting.
Essential Social Worker (Covid)
Auckland City Mission (ACM)
02.2020 - 03.2020
- Organised and delivered food parcels for community
- Assess and coordinate housing for people experiencing homelessness
- Conduct welfare checks for vulnerable clients who are homeless
Youth Leader
Universal Pentecostal Ministry
01.2014 - Current
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Mentored young individuals, emphasizing the importance of goal-setting and self-improvement.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
Checkout operator
The Warehouse
11.2017 - 01.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
- Restocked and organized merchandise in front lanes.
Teacher Aide | Student Social Worker
Tamaki College
05.2017 - 11.2017
- Monitored behaviour and incorporate Cognitive Behavioural Therapy when mentoring young person.
- Supported students learning objectives through one-on-one mentoring.
- Support student transition into alternative education
- Monitored students on field trips and group movement to keep young people safe in public settings.
- Delivered personalized educational, behavioural and emotional support to individual students to enable positive learning outcomes as well as students who were transitioning into alternative education.
- Promoted physical, mental and social development using classroom games and activities.
- Communicated regularly with parents regarding student progress and concerns, fostering positive home-school partnerships.
- Supported teachers in creating differentiated instruction materials, catering to diverse learning needs.
- Participated in parent-teacher conferences, providing valuable input on strategies to support student growth at home.
- Contributed to the organization of school events and extracurricular activities, enriching students'' educational experiences beyond the classroom setting.
- Aided students with special needs, providing individualized support and helping them reach their full potential.
- Established trusted relationships with students to identify barriers and support the improvement of their learning needs.
- Apart of Family Group Conference (FGC) to observe and give feedback for students and families.
- Attended senior health camps to lead and support a group of young people towards the enhancement of their wellbeing.
Student Ambassador
Unitec
01.2014 - 01.2016
- Worked alongside Marketing team. Led careers expos visiting different schools to support young people with career options. Led campus tours at Unitec, for students every orientation period when the semesters commence. I have worked alongside Unitec's administration team to help with processing enrolments, fees and student ID cards. Helped organised other events such as graduation festivals. Worked in front desk to support new students around campus.
Interviewer/Field Worker
Reid Research Service Ltd
01.2013 - 01.2016
- Conducted surveys with respondents over the phone and face to face.
- Data entry utilising online software's such as AltFX, Voxco.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
Bachelor of Social Practice - Social Work
Unitec
Auckland07-2019
Postgraduate Cert in Applied Practice - Major in Social Work
Unitec
Auckland, NZ08-2021
Certificate - Foundation Studies, Community Skills
Unitec
01.2016
Maths, English, Business, Hospitality, Physical and Health, Computing, Science
Avondale College
01.2012
Skills
- Interpersonal and communication skills
- Case management and care planning
- Risk and Needs Assessments
- Deal with at-risk or distressed children/young people/family members
- Advocacy and client empowerment
- Multi-agency coordination and collaboration
- Cultural competence and inclusion
- Develop and facilitate mental health and wellbeing presentations and workshops utilizing different engagement tools
- Report writing and documentation
- Trauma-Informed Practice
- Time Management and caseload prioritization
- Collaboration - coordinating supports for young people and their families
- Use of Case Management systems, Microsoft word
Accomplishments
- First year of practicing as a registered social worker, I was offered a role as a Senior Practitioner to provide guidance and support for other social workers in school
- I received a 5 out of 5 for my performance review as a Case Manager at the university due to management of caseload, facilitation of wellbeing workshops and coordination of supports for student across the different faculties
- I received an award for being recognised as a 'diamond team member, that can work under-pressure
- Collaborated with team of 4 in the development of The Study Fono initiative for Pasifika scholarship recipients. This initiative was recognised as a success across the university and received the Fred Johnson's, Best Practice award.
- Supervised a team of 5 case managers/clinicians for 6-7 weeks
Certification
- 2024 - Completed Mental Health First Aid Certificate
- 2024 - Completed First Aid Training under St John's
- 2019 - Completed Seasons For Growth training to facilitate Grief/loss programme for children/young people
Languages
English and Samoan
Timeline
Campus Care Case Manager
The University of Auckland
02.2022 - Current
Essential Social Worker (Covid)
Auckland City Mission (ACM)
02.2020 - 03.2020
Social Worker in School
The Angelican Trust for Women and Children
02.2019 - 01.2022
Student Social Worker
The Fono – Health and Social Services
03.2018 - 06.2018
Checkout operator
The Warehouse
11.2017 - 01.2018
Teacher Aide | Student Social Worker
Tamaki College
05.2017 - 11.2017
Youth Leader
Universal Pentecostal Ministry
01.2014 - Current
Student Ambassador
Unitec
01.2014 - 01.2016
Interviewer/Field Worker
Reid Research Service Ltd
01.2013 - 01.2016
Maths, English, Business, Hospitality, Physical and Health, Computing, Science
Avondale College
Bachelor of Social Practice - Social Work
Unitec
Postgraduate Cert in Applied Practice - Major in Social Work
Unitec
Certificate - Foundation Studies, Community Skills
Unitec
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