Elizabeth Barclay
Kerikeri,NTL
Summary
Detail-oriented and organised with experience in managing resources to achieve planned goals within time constraints. Ability to build professional relationships at all levels for team and organisational success. Achieved by an open and honest approach. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
28
28
years of professional experience
Work History
Learning Development Officer
NZ Defence College
01.2022 - Current
- Developed, interpreted and reviewed existing policy.
- Collaborated with subject matter experts for technical guidance in the development of new policy.
- Developed strong relationships with all stakeholders and colleagues by maintaining open lines of communication and fostering a supportive environment.
Chiropractic Office Assistant
Optimise Life Chiropractic
06.2021 - 12.2021
- Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
- Delivered excellent customer service, addressing patient inquiries in person or over the phone with professionalism and empathy.
- Ensured prompt communication between patients and chiropractors through accurate message taking and relaying information as required.
Team Leader, Planning and Scheduling
NZ Defence Force
11.2013 - 06.2021
- Managed and motivated the team to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organised, and safe environment for the team.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education Officer
NZ Defence Force
01.1997 - 11.2013
- Delivered training through courses and workshops including the refinement and development of individual programmes.
- Promoted a positive learning environment by implementing classroom management techniques that fostered respect, inclusivity, and collaboration.
- Collaborated with fellow educators to share best practice, resources, and strategies for engaging adult learners.
Education
Master of Education (Adult Education) -
University of New England
Armidale, NSWBachelor of Administrative Leadership -
University of New England
Armidale, NSWSkills
- Communication Skills
- Reliability
- Team building
- Time management abilities
- Policy Development
- Problem-solving abilities
Timeline
Learning Development Officer
NZ Defence College
01.2022 - Current
Chiropractic Office Assistant
Optimise Life Chiropractic
06.2021 - 12.2021
Team Leader, Planning and Scheduling
NZ Defence Force
11.2013 - 06.2021
Education Officer
NZ Defence Force
01.1997 - 11.2013
Master of Education (Adult Education) -
University of New England
Bachelor of Administrative Leadership -
University of New England
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