Elizabeth Fidow

Work History

Manager

McDonald's Restaurant

11.2013 - 01.2015

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Barista Manager

Sugar Cube Cafe

11.2011 - 01.2015

Served customers quickly and efficiently and created strategies to prevent delays.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
Maintained accurate inventory counts to meet customer demands and sustain operations.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Maintained high standards of food safety by enforcing strict adherence to company policies and local health regulations.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Cafe Barista

Sugar Cube Cafe

Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
Developed a loyal customer base through friendly interactions, remembering preferences, and consistently delivering high-quality beverages.
Supported cafe management in achieving revenue targets through upselling menu items such as specialty drinks or baked goods when appropriate.

Meat Department Clerk

Meat Processors

Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
Wrapped, weighed and filled product with efficiency to manage high volume of customers.
Followed proper safety, handling, and cross-contamination procedures.
Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
Utilized sharp knives and other cutting tools safely while maintaining a clean work area for optimal productivity.
Cut meats to customer specifications and answered questions about specialty products.
Prepared and packaged meat products by cutting and grinding meat to customer specifications.

Extractor

Nz Brushes Company

02.2024 - 08.2024

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Developed and maintained courteous and effective working relationships.

Builder's Laborer

Tech 5 Recruitment

02.2023 - 02.2024

Reduced material waste by accurately measuring and cutting materials according to specifications.
Coordinated with other tradesmen such as electricians or plumbers to ensure seamless integration of work throughout the entire building process.
Completed physically demanding tasks such as heavy lifting, digging, or demolition as required by each project''s needs.
Identified potential issues during construction phases early on in order to prevent costly delays or rework later down the line.
Maintained safe working conditions for all team members through consistent adherence to safety protocols and procedures.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Loaded, unloaded, and moved material to and from storage and production areas.
Used variety of hand and power tools to complete tasks.
Provided labor support to carpenters, masons and other skilled trades.
Loaded and unloaded materials and equipment onto and off construction sites.
Assisted in digging, trenching and backfilling trenches and foundations.
Helped with door and window installations.
Worked on sites, installing roofs and other exterior components.
Helped with erecting scaffolding and ladders.
Loaded and unloaded materials onto trucks and trailers.

Traffic Controller

Tech 5 Recruitment

02.2023 - 08.2023

Head Barista

Esquire Restaurant

01.2019 - 02.2022

Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
Increased sales through effective upselling techniques and recommending appropriate menu items.
Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
Packaged bagels, muffins and other food items for customer purchase.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Prepared specialty drinks such as cappuccinos, lattes and mochas.

Summary

Overview

Work History

Manager

Barista Manager

Cafe Barista

Meat Department Clerk

Extractor

Builder's Laborer

Traffic Controller

Head Barista

Education

No Degree -

Skills

Languages

Timeline

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