Elizabeth Gatokarua
Huntly,WKO
Summary
Resourceful Inventory Specialist driven to maximize customer engagement and sales revenues. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments.
Overview
15
15
years of professional experience
Work History
Inventory Officer
Tappoos Group of Company
Suva, Fiji
05.2023 - 11.2024
- Developed strategies to minimize inventory costs while maintaining necessary stock levels.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Verified accuracy of incoming and outgoing inventory records.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Coordinated logistics for inventory movement between locations.
- Collaborated with sales and operations teams to align inventory levels with demand.
- Entered information into system to update status reports.
- Conducted regular inventory audits to maintain accuracy.
Retail Sales Assistant
Tappoos Group of Company
Suva, Fiji
12.2009 - 05.2023
- Stocked shelves with merchandise according to company guidelines.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Managed cash register operations using POS system and processed sales and returns.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Bagged or packaged purchases and wrapped gifts.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Demonstrated knowledge of store policies regarding payments, returns and exchanges.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Assisted in the preparation and execution of physical inventory counts.
- Created price tags and merchandise signs for new items.
- Addressed customer questions and concerns regarding products and services.
- Maintained an organized and clean store environment.
- Provided support to colleagues in order to ensure smooth running of operations.
- Maintained records related to sales for store management.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Provided assistance to other departments when needed.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Education
Certificate - Microsoft EExcel 2019- Foundation
Fiji National University
Suva Fiji02-2024
Graduate Certificate - Customer Service
Fiji National University
Suva Fiji05-2017
High School Diploma -
Ratu Sukuna Memorial School
Suva Fiji11-2007
Skills
- Warehouse organization
- Inventory optimization
- Demand forecasting
- Item tagging
- Material handling
- Inventory recording
- Reliable and punctual
- Records management
- Customer service
- Teamwork and collaboration
- Retail transactions processing
- POS system operation
- Multitasking
- Adaptability and resilience
- Product restocking
- Effective communication
References
References available upon request.
Timeline
Inventory Officer
Tappoos Group of Company
05.2023 - 11.2024
Retail Sales Assistant
Tappoos Group of Company
12.2009 - 05.2023
Certificate - Microsoft EExcel 2019- Foundation
Fiji National University
Graduate Certificate - Customer Service
Fiji National University
High School Diploma -
Ratu Sukuna Memorial School